BSOD when connected to Ipod 120 gb

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BSOD when connected to Ipod 120 gb

Whenever I connect my ipod to my laptop the laptop crashes, my desk top computer does not crash when connected to the same ipod.

iPod classic (120 GB), Windows 7

Posted on Nov 10, 2012 5:40 PM

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Answer 1

planb77

Level 7

32,434 points

Nov 13, 2012 7:18 AM in response to AC01

So we know it's not an issue with the iPod or with the cable. Are all the drivers, firmware, chipsets, and BIOS up

to date on the PC? To check, you'll have to visit the laptop's manufacturer's support site. You'll need to know the

make and model of the laptop to get to the appropriate downloads page.

Was the iPod ever able to successfully connect with this laptop without causing the BSOD?

B-rock

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Answer 2

AC01 Author

Level 1

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Nov 16, 2012 4:00 PM in response to planb77

Sorry for the delay in replying. I have now updated all drivers etc to no avail. The laptop still continues to crash when ipod is connected. Sometimes it crashes immediately others after five to ten minutes.

The ipod has been sucessfully connected in the past.

The laptop is a Lenvo ThinkPad T410

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Answer 3

planb77

Level 7

32,434 points

Nov 20, 2012 1:48 PM in response to AC01

Does the laptop ever blue screen when the iPod isn't connected?

What does the message on the blue screen say exactly?

Any other USB devices connected or ever installed on the ThinkPad?

B-rock

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