HT2954: Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues

Learn about Mac OS X v10.5: Setting up Mail, troubleshooting Mail issues
rustydog23

Q: I changed my email address on Gmail and now my computer will not recognize the new password when I modify my account?

I changed my email password on Gmail last night.  I then went into settings on my MAC to reflect the changes but it will not recognize it.  I double checked to ensure I had the right password and it is. I can log into my email from safari with no issues.  I have varified that all account information is correct but its still not working.  I have also lost notes and contacts.

Mac Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 11, 2012 5:49 AM

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Q: I changed my email address on Gmail and now my computer will not recognize the new password when I modify my account?

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Nov 11, 2012 10:55 AM in response to rustydog23
    Level 10 (123,920 points)
    Nov 11, 2012 10:55 AM in response to rustydog23

    See if this helps...

     

    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

     

    There should be 2 entries for gMail, one incoming, one outgoing.

     

    Keychain Access asks for keychain "login" after changing login password...

     

    http://support.apple.com/kb/HT1631

     

    Resetting your keychain in Mac OS X...

     

    If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.

     

    http://support.apple.com/kb/TS1544

  • by rustydog23,

    rustydog23 rustydog23 Nov 11, 2012 12:56 PM in response to BDAqua
    Level 1 (0 points)
    Nov 11, 2012 12:56 PM in response to BDAqua

    Thanks for the comments BDAqua.  I actually tried that already.  There are no saved passwords for Gmail in my keychain.  Just in case I missed something I reset my Keychain and I still can't get mail, calender, or notes to synch.  It still says that mail couldn't connect with my account and prompts me to enter my password which I know is correct.  I can still log into my Google account through Safari? 

     

    Anyone more suggestions?

  • by BDAqua,

    BDAqua BDAqua Nov 11, 2012 3:09 PM in response to rustydog23
    Level 10 (123,920 points)
    Nov 11, 2012 3:09 PM in response to rustydog23

    Keychain is no longer able to update itself when I upgrade an application...

     

    http://unsanity.org/archives/2007_01.php

     

    Mail passwords not holding...

     

    If Terminal doesn't scare you, you might try this line in Terminal...

     

    sudo mv /var/db/CodeEquivalenceDatabase /var/db/CodeEquivalenceDatabase.old

     

    Carefully type your admin password when asked & hit enter, as it won't be echoed, then restart the Mac.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server.

     

    So since WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

     

    Is it POP or IMAP?