Aperture keeps prompting for my serial number...

What is your Aperture version? Is your signature (iMac (27-inch Mid 2010), Mac OS X (10.6.4)) still current?

Cleaning up should not cause this problem. Or did you clean up your System Library?

How are you entering the serial number? Aperture is installed for all users on your mac, so the serial number is written to the System Library, not your User Library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?

Also, you may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.

To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

• Quit Aperture.
• Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
• Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
• Reenter your serial number, hopefully for the last time.

Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

Use the Finder's "Go" menu

Go > Got to folder and enter /tmp into the textfield. If you see the file there, move it to its proper location.

Regards

Léonie

Apple just issued an Aperture update (3.4.3), that should fix exactly your problem.

Did it work?

What a relief that this is finally fixed with the new update!

Great news!

It has been a problem, ever since I first started to browse this forum. I wonder, how they fixed it, and where the serial number will be stored now 😀

I have just done the upgrading and was still prompt with the serial number. But I bought the software online an cannot seem to find the serial number anywhere.....Can anyone advise?

You may try to remove Aperture completely from computer including all the preferences files and then redownload it from App Store.

Hi Munas,

Many thanks. It works. Cheers.

Alas, I'm still being prompted for a serial number after the upgrade. My version of aperture was not purchased through the App Store.

Nano_person, did you try deleting Aperture and reinstalling it from your original media?

leonieDF,

I have the same problem with having to re-enter Serial # everytime I launch Aperture. I also migrated to a new computer which is when the problem began. Your post is very helpful. I checked the /Library/Application Support/ProApps folder and did not find a ProAppsSystemID file. Per you advice, I checked the /tmp folder and did find the file there. BTW, I'm running version 3.4.5, version 3.4.3 doesn't seem to have solved the problem. Is this a permissions problem or is there anything else I can do from this point?

I also purchased Aperture prior to the App store and a few versions ago, so reloading from scratch would be difficult. Any suggestion would be appreciated.

Per you advice, I checked the /tmp folder and did find the file there.

And did you move it to /Library/Application Support/ProApps ? That is where the correct file needs to be installed.

Is this a permissions problem or is there anything else I can do from this point?

This looks indeed like a permission problem. Did you change the name of your user account or your system drive when you migrated to your new mac?