Skip navigation

Mail Merge states no entries in Address Book

1994 Views 6 Replies Latest reply: Feb 7, 2014 6:57 PM by PeterBreis0807 RSS
Stargate63 Calculating status...
Currently Being Moderated
Nov 11, 2012 10:33 AM

I am trying to do mail merge with pages.  I created my group in address book.  When I go to select a mail merge source it shows <No entries in Address Book> .  How do I get the groups to appear?

iMac, OS X Mountain Lion (10.8.2)
  • folks Calculating status...
    Currently Being Moderated
    Nov 15, 2012 9:33 AM (in response to Stargate63)

    This is a result of the new security settings within Mountain Lion.


    Apple Menu > System Preferences … > Security & Privacy > Privacy Tab > Select "Contacts" in the left column


    On the right pane > "Allow the apps below to access your contacts"

    Put a check beside Pages.  It will automatically quit Pages to update this setting.


    Quit System Preferences


    Open your Pages Mail Merge document

    Edit Menu > Mail Merge > Select: Address or Group from Address book.


    You can also work with Mail Merge in the inspector

    Inspector ( Pages menu bar top right ) > link inspector > Merge Tab


    I have suggested to Apple that ether a reference to this Security & Privacy setting be mentioned in the Mail merge dialog, or better, that a Check Box to enable access to the Address Book be included in the Pages Mail Merge Dialog.


    For those that have not created a mail merge document before.

    Pages > Insert > Merge… > Select the merge field you would like placed at the current insertion point.


    I hope this resolves your issue.

  • Hana Level 2 Level 2 (165 points)
    Currently Being Moderated
    Dec 6, 2012 6:17 AM (in response to Stargate63)

    Thank you!  I had this same problem.  Quick note, I upgraded to mountain lion on my iMac and encountered this problem.  On my wifes recently purchased Macbook Air, this was not an issue and not sure why.

  • edgarfromvictoria Calculating status...
    Currently Being Moderated
    Feb 18, 2013 1:59 AM (in response to folks)

    Thank you.  I just spent three hours trying to figure out why a Contact group with 111 entries showed up in a Pages mail merge as "no entries in contact group", thinking I would have to manually re-enter all that information.  Thanks for the life saving advice.

  • Heene Level 1 Level 1 (130 points)
    Currently Being Moderated
    Feb 7, 2014 1:22 PM (in response to folks)

    You don't know how many hours of agrivation this has caused me.  I seriously almost lost my sanity over this.  Not sure how it took me so long to find this discussion.  I was initially only serching for things that talked about merge being broken and didn't even realize there was a message anywhere that said "address book is empty".


    Apple is quickly becoming more trouble than it is worth.

  • PeterBreis0807 Level 7 Level 7 (27,320 points)
    Currently Being Moderated
    Feb 7, 2014 6:57 PM (in response to Heene)

    THAT is an extremely apropos slogan!




More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.