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Mail Merge states no entries in Address Book

I am trying to do mail merge with pages. I created my group in address book. When I go to select a mail merge source it shows <No entries in Address Book> . How do I get the groups to appear?

iMac, OS X Mountain Lion (10.8.2)

Posted on Nov 11, 2012 10:33 AM

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Question marked as Best reply

Posted on Nov 15, 2012 9:33 AM

This is a result of the new security settings within Mountain Lion.


Apple Menu > System Preferences … > Security & Privacy > Privacy Tab > Select "Contacts" in the left column


On the right pane > "Allow the apps below to access your contacts"

Put a check beside Pages. It will automatically quit Pages to update this setting.


Quit System Preferences


Open your Pages Mail Merge document

Edit Menu > Mail Merge > Select: Address or Group from Address book.


You can also work with Mail Merge in the inspector

Inspector ( Pages menu bar top right ) > link inspector > Merge Tab


I have suggested to Apple that ether a reference to this Security & Privacy setting be mentioned in the Mail merge dialog, or better, that a Check Box to enable access to the Address Book be included in the Pages Mail Merge Dialog.


For those that have not created a mail merge document before.

Pages > Insert > Merge… > Select the merge field you would like placed at the current insertion point.


I hope this resolves your issue.

6 replies
Question marked as Best reply

Nov 15, 2012 9:33 AM in response to Stargate63

This is a result of the new security settings within Mountain Lion.


Apple Menu > System Preferences … > Security & Privacy > Privacy Tab > Select "Contacts" in the left column


On the right pane > "Allow the apps below to access your contacts"

Put a check beside Pages. It will automatically quit Pages to update this setting.


Quit System Preferences


Open your Pages Mail Merge document

Edit Menu > Mail Merge > Select: Address or Group from Address book.


You can also work with Mail Merge in the inspector

Inspector ( Pages menu bar top right ) > link inspector > Merge Tab


I have suggested to Apple that ether a reference to this Security & Privacy setting be mentioned in the Mail merge dialog, or better, that a Check Box to enable access to the Address Book be included in the Pages Mail Merge Dialog.


For those that have not created a mail merge document before.

Pages > Insert > Merge… > Select the merge field you would like placed at the current insertion point.


I hope this resolves your issue.

Feb 7, 2014 1:22 PM in response to folks

You don't know how many hours of agrivation this has caused me. I seriously almost lost my sanity over this. Not sure how it took me so long to find this discussion. I was initially only serching for things that talked about merge being broken and didn't even realize there was a message anywhere that said "address book is empty".


Apple is quickly becoming more trouble than it is worth.

Mail Merge states no entries in Address Book

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