4 Replies Latest reply: Dec 23, 2012 12:42 AM by mende1
brianfrida Level 1 Level 1

When I try to install Mac OS X v10.6.8 my computer seems to freeze when writing files and never completes the installation.  What do I do?

iMac, Mac OS X (10.6.7)
Reply by mende1 on Nov 11, 2012 12:51 PM Helpful

Install Mac OS X 10.6.8 1.1 > http://support.apple.com/kb/DL1399

All replies

  • Allan Eckert Level 9 Level 9

    Do you have any error message for the installation failure in the log file viewed from Console?



  • Kappy Level 10 Level 10



    Repair the Hard Drive and Permissions


    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.


    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

    It isn't very helpful when you don't tell us the exact error message you get.

  • mende1 Level 10 Level 10

    Install Mac OS X 10.6.8 1.1 > http://support.apple.com/kb/DL1399

  • brianfrida Level 1 Level 1

    Thank you for your help.

    I can now continue my updates.


    Wishing you a Merry Christmas and a Prosperous New Year.


  • mende1 Level 10 Level 10

    Merry Christmas