HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

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bigboy_245
Level 1 (0 points)

Q: I had a big gift card on itunes, and I downloaded a song but when I got my reciept it said I downloaded the song 3 times, and it kept doing that for EACH download I did, I went from a 20$ giftcard to zero in a bout just a few downloads, I have no idea why

I logged into my Ipod touch 5 gen just to download sometime I already downloaded. My brother did some purchases on the Ipod, ( using my account) I kept getting emails on my phone saying an item was downloaded 3 times, so I kept getting multiple charges for each item. I do not know how that happend, because the credit ran out super super quick, and we didn't even download that much, why did it say I got multiple downloads.

iPhone 4

Posted on Nov 11, 2012 1:52 PM

by HACKINT0SH,Solvedanswer
HACKINT0SH HACKINT0SH
Level 5 (5,774 points)
iLife
A:

iTunes Store Support

http://www.apple.com/emea/support/itunes/contact.html

Posted on Nov 13, 2012 1:57 AM

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bigboy_245

Q: I had a big gift card on itunes, and I downloaded a song but when I got my reciept it said I downloaded the song 3 times, and it k ... more

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