HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups

Ozzy6319

Level 1 (0 points)

Q: What if the new phone isn't seeing the last back up?

What if the new phone isn't seeing the last back up?

iPhone 4S, iOS 6.0.1

Posted on Nov 11, 2012 3:13 PM

I have this question too

Q: What if the new phone isn't seeing the last back up?

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by randers4,

randers4 Nov 11, 2012 3:18 PM in response to Ozzy6319
Level 9 (62,891 points)

Nov 11, 2012 3:18 PM in response to Ozzy6319

Make sure it is running the same iOS or higher as the device that was backed up. Otherwise the backup won't be seen.
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