8 Replies Latest reply: Nov 14, 2012 1:18 PM by lllaass
Leonhardt Manegold Level 1 (0 points)


I have a problem updating the new ipod touch 5th generation and I need help:


With each attempt I receive the message:

iTunes has detected an iPod in recovery mode.  You must restore this iPod before it can be used with iTunes.

The iPod only displays a USB cable with an arrow pointing to an iTunes logo.

I receive a "Are you sure..." message with the 2 options, one to Restore and Update and the other to Cancel.

Each time I have selected the Restore and Update button and then moved through the acceptance screens.  Then iTunes begins to download the iOS 6.0.1 Software Update, which usually takes about 50 minutes.  During the download I will receive messages that an iPod has been found in restore mode.

After the download is complete no update occurs to the iPod and iTunes displays the Device Summary screen showing derive Name as iPod and all other items as n/a.

The iPod was working great without any known issues prior to attempting to update the OS.

iPod touch (5th Generation), iOS 6, Update Problem