I am needing some help with getting the Airport Extreme I purchased about 5 years ago up and running on my current MBP. I put it away nicely so everything is there. I remember the last I used it was about 3-4 years ago, and when I needed to connect it at that time I called Applecare, they transfered me to a rep in Canada and it was a fairly complicated process. I did establish a name for my Airport Extreme network and when I plugged it in that did come up. I did get the green light on the actual router, but I could not remember the password to log in under the KJT network. I tried so many times.
When I was at the Apple Store recently I was surprised that the Airport Extreme they are selling today looks exactly the same as the one I purchased about 4 years ago. Although I am not totally sure it even seemed like the technology was the same (at least from quickly reading the info. on the box). I asked the apple sales agent and he said it is realy easy to hook up. he said I should get a walk through program that walks me step by step, but I did not get that back when I purchased it or I did not get it recently when trying to use it again.
I did a spotlight search on my MacBook Pro for Airport, and I did get an Airport Utility hit, but for some reason I could not get anything to come up. If I can't remember the password for the "KJT" network that I created many years ago, does that mean the machine is no good? Could I not try to create a totally new network and just call it by another name? As I said I remember that the set up back when I purchased it was quite complicated, but I am hoping since I doubt Applecare would help me agian with setting it up, that there is a utility out there that could help me. I have Comcast (Infinity) Internet service, with their modem coming in to the house, but now I need a router like Airport Extreme so I can go wireless.