Ios 6 messed up my phone.

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Level 1

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Ios 6 messed up my phone.

I just went to update my iphone to the ios 6 software, but it has locked my phone and sent it back to factory settings without giving the pop up for if i want to do so or not. I have previously unlocked my iphone over 6 months ago, yet now i update the software i am stuck without a phone, my whole lifeline is on that phone, with my family being able to contact me as well as work. So until this gets fixed i am in a lurch. But apple never gave pre-warnings and using the old software my iphone was slowly not working, little things were taking ages to upload when they never had before. What can i do?

iPhone 4, iOS 6.0.1, o2 but unlocked for EE (orange)

Posted on Nov 12, 2012 3:59 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Nov 12, 2012 4:02 PM in response to StuckTeen

StuckTeen wrote:

.... I have previously unlocked my iphone over 6 months ago, ...

If this was not done Officially, by the Original Carrier of the Device, you have proably Bricked your phone...

http://support.apple.com/kb/HT3743

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Answer 2

StuckTeen Author

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Nov 12, 2012 4:03 PM in response to AnaMusic

It was done through o2 who was the original carrier and It was my dads phone before hand thats how i know how it was done exactly. How do I fix this?

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Answer 3

AnaMusic

Level 9

57,562 points

Nov 12, 2012 4:05 PM in response to StuckTeen

Try Here > http://support.apple.com/kb/HT1808

You may need to try this More than Once...

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Answer 4

Nov 12, 2012 4:07 PM in response to StuckTeen

Restore the phone with iTunes on the last computer you synced it to. This will restore the backup from that computer. If you have been syncing with iCloud first restore on the computer, then go to Settings/General/Reset - Erase All Content and Settings. You will then be prompted to restore the iCloud backup.

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Answer 5

StuckTeen Author

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Nov 12, 2012 4:10 PM in response to Lawrence Finch

Thank you! I haven't actually been using iCloud yet, wasn't sure about it. Definately using it in the future though.

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Answer 6

StuckTeen Author

Level 1

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Nov 12, 2012 4:11 PM in response to AnaMusic

Thank you. I am currently trying what the article says, If this doesn't work would you suggest going back to o2 to get it restored again? Seeing as they were the original carriers of the device and "unlocked" it last time?

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