4 Replies Latest reply: Nov 12, 2012 4:57 PM by Bob Timmons
gschappell4 Level 1 Level 1 (0 points)

I have a 3 year old time capsule and have just done a firmware update to bring it up to date. I get 33 mbps when I plug in directly from the modem( I am on Comcast). When I route the signal through the time capsule I only get 3-6 mbps on the wifi and the same when I connect directly to the time capsule with an  either-net cable. Any ideas on what is happening to my signal? Why the reduction?

Time machine, Mac OS X (10.7.5)
  • Bob Timmons Level 10 Level 10 (93,610 points)

    Did you perform a complete, full power cycle of the entire network?


    If not, power off every device on the network in any order that you want

    Make sure that the modem is fully powered off by pulling the power cord from the back of the modem or unplugging the power supply from the wall AC jack

    Wait 10-15 minutes, longer would be better

    Start the modem first and let it run 3-4 minutes by itself

    Start the Time Capsule next the same way

    Continue starting devices one at a time about a minute apart until the network is back up


    Check the network

  • gschappell4 Level 1 Level 1 (0 points)

    Thank you Bob. I will try that now.

  • gschappell4 Level 1 Level 1 (0 points)

    Unfortunatly that did not work Bob. Any other ideas?

  • Bob Timmons Level 10 Level 10 (93,610 points)

    If you want want stay with the new firmware, all you can do is perform a Factory Default Reset on the Time Capsule to start over again from scratch. I'm not really recommending that you do this, because there are no guarantees that it will help, but it will sometimes help.


    If you "upgraded" to Firmware 7.6.1, that is not one of Apple's better efforts. You could try rolling back to the previous version.


    If you roll back to the previous version of firmware, and the speed reduction continues, unfortunately the network gremlins have arrived at your home.