MESSAGES: contacts have had Names removed, and now only phone numbers appear

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MESSAGES: contacts have had Names removed, and now only phone numbers appear

I am troubleshooting Apple Messages on a 13 in Mac Book Pro Retina Display.

We are using Messages, and all our contacts have had their names removed, and only their phone numbers are displayed. this makes it impossible to know who each contact is.

we have our telephone number, icloud, and AIM setup for Messages. We also use an iphone 4S, and have imessages running on that as well.

we are looking for possible causes of this issue.

thanks

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Nov 12, 2012 6:18 PM

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Answer 1

Nov 13, 2012 2:15 PM in response to rhashemi

Hi,

The Messages App can do iMessages which is contacting "Contacts" (Youur Former Address Book).

This should have card fro all your Contacts and these should have their First Names, Last Names listed as well as their iMessages details.

Next with the Messages window "Front" check the View Menu > Messages which should have the Show Names and Pics option showing.

10:15 PM Tuesday; November 13, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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