App store stole my money

Question

Level 1

1 points

App store stole my money

I paused to install the OS X Mountain Lion in MacAppStore... After a week i found that the sum of 485 euros was stolen from my credit card.. People help me what to do...

MacBook Pro, Mac OS X (10.6.8)

Posted on Nov 12, 2012 10:46 PM

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Answer 1

Best reply

seventy one

Level 7

27,424 points

Nov 13, 2012 12:10 AM in response to hasan996

Very unlikely.

IF you receive an account you will need to check that out with iTunes store.

Support - iTunes - Account & Billing You will normally get a receipt by eMail within 2 to 3 days and a reply within 24 hours.

IF they have no record of a purchase report it to your Credit Card security and ask for an explanation.

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Answer 2

HACKINT0SH

Level 5

5,804 points

Nov 13, 2012 12:55 AM in response to hasan996

iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/HT2727

Was it In-Apps again? If so, no one stole the money.

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Answer 3

hasan996 Author

Level 1

1 points

Nov 13, 2012 2:17 AM in response to seventy one

Can another program that i installed for free take that money?

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Answer 4

hasan996 Author

Level 1

1 points

Nov 13, 2012 2:19 AM in response to hasan996

Can another program that i installed for free take that money?

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Answer 5

HACKINT0SH

Level 5

5,804 points

Nov 13, 2012 2:20 AM in response to hasan996

Obviously, you didn't really think developers would make you an app for truely free, did you? Always a catch to it...

iTunes Store: About In-App Purchases

http://support.apple.com/kb/HT4009

iOS: Understanding Restrictions

http://support.apple.com/kb/HT4213

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Answer 6

seventy one

Level 7

27,424 points

Nov 13, 2012 2:24 AM in response to hasan996

No, at least I doubt it. A free app is a free app. The process of downloading it is free. I have not yet seen a free app with in-app features that could take money from your account though it would be wise to check your current purchases for in-app features. Indeed, since I wrote this Hackintosh has come forward with the answer.

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Answer 7

hasan996 Author

Level 1

1 points

Nov 13, 2012 2:37 AM in response to hasan996

i just ended the downloading the os x mountain lion, will it delete my all files from my computer if i install it? and i have a OS X operating system v10.8.6

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Answer 8

hasan996 Author

Level 1

1 points

Nov 13, 2012 2:51 AM in response to seventy one

i just ended the downloading the os x mountain lion, will it delete my all files from my computer if i install it? and i have a OS X operating system v10.8.6

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Answer 9

hasan996 Author

Level 1

1 points

Nov 13, 2012 3:04 AM in response to HACKINT0SH

and will the windows operating system be deleted installing Mountain Lion??

Thanks

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Answer 10

Nov 13, 2012 3:38 AM in response to hasan996

No, it will not delete all your files - otherwise it would alert you first!

And no, it does not delete your windows os, if you mean you have a bootcamp partition with windows on it.

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Answer 11

HACKINT0SH

Level 5

5,804 points

Nov 13, 2012 10:51 AM in response to hasan996

If it deleted everything, then not too many people would use this.

I've had no problems with the upgrade, bootcamp untouched. At one time, you used to have an option from a clean install or not, but people kept chosing the wrong thing and losing EVERYTHING, so by default you can't do a clean install without having to go through a few extra hoops now.

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