11 Replies Latest reply: Nov 17, 2012 7:54 AM by WZZZ
160w106 Level 1 Level 1

I can no longer save scren shots or drag and drop photos to my desktop because of a permissions issue. How do I remedy this?

Solved by WZZZ on Nov 17, 2012 7:54 AM Solved

everyone should be No Access. Change that back. But, yes, your account, your user, should be the owner.

Reply by 160w106 on Nov 17, 2012 7:38 AM Helpful

permissions were checked no access for everyone. I changed it to everyone. I still cant sve a screen shot with this message; You don’t have permission to save files in the location where screen shots are stored.

All replies

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    What message, if any, are you getting when you try to do this? How do you know it's a Permissions issue?

  • sanjampet Level 5 Level 5

    Try a permissions repair ,see if that helps.  Go to utilities, disk utilities, select (highlight) your user disk, (Macintosh HD, unless your renamed it), click repair repair permissions.  You can also check and see if the photo is locked, highlight the photo, command I and see if it is locked, if it is unlock it.

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    sanjampet wrote:

     

    Try a permissions repair ,see if that helps.  Go to utilities, disk utilities, select (highlight) your user disk, (Macintosh HD, unless your renamed it), click repair repair permissions.  You can also check and see if the photo is locked, highlight the photo, command I and see if it is locked, if it is unlock it.

    If it's a Permissions issue with the Desktop, Permissions repair won't touch that. It won't touch anything in the user.

     

    We first need to establish if this is a Permissions issue.

  • 160w106 Level 1 Level 1

    this is the message when I try to capture a scren shot,

    You don’t have permission to save files in the location where screen shots are stored.

  • 160w106 Level 1 Level 1

    here is the message,

    You don’t have permission to save files in the location where screen shots are stored.

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    Do a GetInfo (right-click>GetInfo) on the Desktop folder. You can do this by just clicking anywhere on the Desktop (but not on an icon or folder sitting on the Desktop.) We can look into this more carefully by examining the Unix Permissions, but right now what does it say for Sharing and Permissions?

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    Also, are you seeing if the GetInfo "Locked" checkbox for Desktop is checked? If it is, uncheck it.

  • 160w106 Level 1 Level 1

    permissions were checked no access for everyone. I changed it to everyone. I still cant sve a screen shot with this message; You don’t have permission to save files in the location where screen shots are stored.

  • 160w106 Level 1 Level 1

    Could it be a browser issue?? I am using Chrome.

  • 160w106 Level 1 Level 1

    I GOT IT! my account wasn't listed in permissions. Thanks SO much!

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    everyone should be No Access. Change that back. But, yes, your account, your user, should be the owner.