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crjett Level 1 Level 1 (5 points)

Have had this problem off and on for a while, but as of a few days ago it is constant.  Anytime the integrated graphics are used the display changes to a blue tint.  Switch back to discrete graphics and it returns to normal.

 

The only "fix" is to turn off graphics switching in the Power settings... but, that's not a fix, it's a work around.

 

Has Apple addressed this in any way or even acknowledged it in any way?

 

Thanks in advance.


MacBook Pro, Mac OS X (10.6.4)
  • Benjamin Earle Level 1 Level 1 (25 points)

    Same for me on Mid-2012 15" MBP.  Problem only appeared today.  Kind of annoying. 

  • clintonfrombirmingham Level 7 Level 7 (29,995 points)

    OK, you guys are about the 14th and 15th posts that I've seen with the problem - I had it, too, and it was mentioned in the Adobe forums as well. I wish that I could tell you that there's a real 'fix' for the problem - my problem just went away after a couple of weeks. You can download gfxCardStatus to confirm that the problem occurs when the integrated GPU switches to discrete GPU - you can also use the app to force integrated only: I did this for a couple of weeks before my problem disappeared.

     

    The only thing that I can tell you is to make certain that you have all of the latest software and firmware updates - and that the problem seems like a temporary glitch that doesn't stick around for long. As I said, I don't know what fixed my problem - it just disappeared one day.

     

    Sorry,

     

    Clinton

  • Benjamin Earle Level 1 Level 1 (25 points)

    Already done.  It definitely gets the bluish tint when I switch from the integrated Intel HD Graphics 4000 to the GeForce GT 650M.  I can't understand why it would've just cropped up today.  I haven't done anything (that I'm aware of).  I'll keep monitoring the posts.  I leave it on discrete graphics because I'm plugged in most of the time and I'm finding that the integrated chipset causes some artificats on certain websites.

  • Munas Level 4 Level 4 (1,260 points)

    I have seen this on my friends mac after I played with monitor profiles on it. It got resolved when I put it to default profile and rebooted his mac.

  • clintonfrombirmingham Level 7 Level 7 (29,995 points)

    I'm plugged in now 90% of the time now and using the discrete GPU all that time - but when it happened earlier this year I was in a nursing home and constantly using the battery. Like you, I had not installed anything new, etc. The problem just started and then went away.

     

    You could try setting up a new user account (or use one that you already have) to see if the problem persists across accounts. That's no solution - and I don't know what the solution is - but you could give it a shot.

     

    Clinton

  • crjett Level 1 Level 1 (5 points)

    I'm always completly up to date on software and firmware and also run gfxCardStatus to monitoring what is going on and to set it to discrete graphics.

     

    I've also seen this posted multiple times... some thought it was color profiles, others SSD's, others user profiles, still others say it's a monitor profile... all of which I have tried to no avail.

     

    Apple needs to step up and fix this ASAP... it's a known problem and easily repeatable when it occurs.

  • Benjamin Earle Level 1 Level 1 (25 points)

    Not a monitor profile, for sure.  The ONLY thing that I have installed recently was XQuartz so that I could run Mathematica over SSH from my school. 

     

    I may just have to make a trip to the Genius Bar.  Sad that this thing is less than 2 months old.

  • Tom Thistle Level 1 Level 1 (0 points)

    I've also got this problem and it has only cropped up recently. It's a 2012 non-Retina MBP 15".

     

    Anyone had any luck solving this?

  • Benjamin Earle Level 1 Level 1 (25 points)

    Mine spontaneously resolved. 

  • loremila84 Level 1 Level 1 (5 points)

    I've got this problem two times, everytime after a clean install, on mbp 15" 2010 with ssd.

    Solved both times with an SMC reset! That't the way!

  • Ciotti Level 1 Level 1 (10 points)

    Reset PRAM.

     

    1. Shut down your Mac.
    2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.
  • samskara Level 1 Level 1 (0 points)

    Apple ID (If you can provide): oneom

    MacBook Model: MacBook Pro (17-inch, Early 2011)

    Serial Number: C0*******RJN

    Case Number: R1*****523

    Country or Region: USA

    Details: After 2 years with zero problems, I observed a video anomaly after plugging in an external monitor for extended desktop. Shortly after it froze. I somehow got it to reboot, took it into the apple store. They said they didn’t know what the problem was, tested memory, said they could send it out for repair at $310 flat rate. I told them I want to be sure about what’s causing the problem before I agree to pay, so I took it home. Extensive troubleshooting combined with online research, finally led me to understand that the problem is with the AMD processor, and that it is degenerative (ie; it keeps getting worse over time). Currently I can run the machine just fine, as long as I don’t run an app or perform a function which causes the GPU to switch from Intel to AMD; as it is certain to freeze when the switch is made, or shortly thereafter. Sometimes the AMD GPU works for a limited period of time ––it seems that when a certain threshold of shared memory in reserve for graphics is met, bam! Corruption and freeze. Bummer because the AMD is the EFI boot device, so it wants to white screen at restart after a freeze occurs. I have to trick it by first restarting and clearing PRAM, then plugging in the MacBook Pro, then booting in to Recovery, which it does. Then while in Recovery screen, UNPLUG the power cord –which signals lower energy consumption and thus means a higher threshold before AMD will be switched-to, then reboot from Recovery mode while still unplugged. That clears the reserved memory back to default, apparently. Anyway, I can’t use most of the apps that I require for it to be useful. I would like Apple to acknowledge the defect and help us –their loyal customers– at the very least, get into a newer, dependable model at little or discounted cost. I am hesitant to pay for repair when they will not only be replacing my logic board with an identically defective part, but chances are the part will be a “factory reconditioned” part –meaning not brand new –meaning LESS than 2 years of use left. COME ON APPLE, PLEASE TAKE CARE OF US. WE ARE YOUR GREATEST ADVOCATES, NOT YOU’RE ADVERSARIES. MAKE A GESTURE, AND I ASSURE YOU IT WILL GO FAR. MAKE STEVE PROUD –REST HIS SOUL.

     

    <Edited By Host>

  • n748 Level 1 Level 1 (25 points)

    Finally someone found a real solution to this stupid issue: https://discussions.apple.com/message/21532737#21532737

    Simply run Onyx and have your ColorSync cache cleared.

  • stewartfromknoxville Level 1 Level 1 (0 points)

    I wish I could get my MacBook Pro early 2011 to boot at all so I could try this solution. This all started with my computer completely freezing up, and when I rebooted I got the pink Apple logo and then a gray screen. When I booted in safe mode, the progress bar didn't complete all the way across before it went to a blue screen. All the while before that I was seeing the pink Apple logo. I've only had this computer couple of years and it is very frustrating to have it fail at this point. I must have a laptop for my work, and I have an appointment with the Apple Store genius tomorrow. I really can't afford downtime, so I will likely have to buy another laptop. I've used Apple products since the 1990s and have never had a problem like this. I sure hope my next purchase lasts longer than two years. I can't boot from an external drive, and it will not boot from the recovery partition either. I've been reading that a lot of other people with these MacBook Pros have been having the same kind of problem, and I hope Apple can do something to correct the situation. This is too expensive a computer to go bad after only two years.

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