7 Replies Latest reply: Nov 13, 2012 7:06 PM by Kappy
JEO2014 Level 1 Level 1

i have tried erasing it but the operation couldn't be completed because the device was not configured

  • Kappy Level 10 Level 10

    Is there something already installed? If so, then when you have to select the Target just click on the disk once. Then click on the Options button. Select the Erase and Install option.

  • JEO2014 Level 1 Level 1

    i went to disk utility and i get Hitachi HTS54505B9SA02 Media. That's the only disk that show up and when i try to erase it. It is unable to complete the operation.

    im not very good with computers

  • Kappy Level 10 Level 10

    Drive Preparation

     

    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Edit or File menu.

     

    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.

     

    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.

  • JEO2014 Level 1 Level 1

    i did all of that but the partition failed for the same reasons.

  • Kappy Level 10 Level 10

    Did you boot from an installer disc? Are you using an installer disc compatible with your computer?

  • JEO2014 Level 1 Level 1

    it's the disk that came with my macbook pro when i bought it. I'm assuming that it's compatible with my macbook pro

  • Kappy Level 10 Level 10

    Why have you posted in the 10.3 or earlier forum if you have an Intel Mac? What version of OS X are you really using? When you make an error like this it's completely confusing to those who try to help you. How about providing the proper information?