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Safari abruptly quits frequently

Safari (and other browsers like Chrome) frequently and abruptly quit on My wife's iPad 1.

I have iPad 3 and have had no issues


Thanks in advance for any assistance

PowerBook, Mac OS X (10.4.7)

Posted on Nov 13, 2012 4:42 PM

Reply
6 replies

Nov 13, 2012 4:56 PM in response to BackNine

Start with basic troubleshooting steps.


Quit all apps completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.


Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.



Clear the caches in the other browsers as well. All browsers should have a way to clear the cache in the browser settings.

Safari abruptly quits frequently

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