9 Replies Latest reply: Nov 17, 2012 1:25 PM by BDAqua
Atcon Level 1 (0 points)

Have a Mac mini (mid 2011) on OS X 10.8.2 which has started to run extremely slow and the dock isn't accessible. Any idea what the problem can be?


Mac mini, OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 (122,202 points)

    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...

     

    http://support.apple.com/kb/PH7029

     

     

    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?

     

    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.

     

    Open Console in Utilities & see if there are any clues or repeating messages when this happens.

     

    In the Memory tab of Activity Monitor, are there a lot of Pageouts?

     

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

    /Library/StartupItems

    /System/Library/StartupItems

    /System/Library/LaunchDaemons

    /Library/LaunchDaemons

  • Atcon Level 1 (0 points)

    In Activity Monitor there's a kernel_task which stands out with 80 threads and 285.3 MB Real Mem, not sure what that means. There is 2.70 GB of free system memory and 499.25 GB of free space. In Console messages are constantly coming in saying ReportCrash or com.apple.launchd.peruser.501 or coreservicesd: SendFlattenedata got error #268435459. Hope this help, I don't understand any of it.

  • Atcon Level 1 (0 points)

    Also the desktop background picture keeps flashing white every few seconds.

  • BDAqua Level 10 (122,202 points)

    Well, we need to find that crash log, any more clues on it?

     

    On the Video...

     

    https://discussions.apple.com/thread/4472316?tstart=0

  • Atcon Level 1 (0 points)

    How do I find the crash log?

  • Atcon Level 1 (0 points)

    Not sure if this helps, the Mac mini is connected to a Kai 40" TV via hdmi.

  • BDAqua Level 10 (122,202 points)

    Open Console in Applications>Utilities, check the system log for the date/time of the last problem  & next startup for clues.

  • Atcon Level 1 (0 points)

    Mac mini is now starting up with a flashing folder with a question mark.

    I tried fixing by using a bootable thumb drive with mountain Lion and using Disk utility, the hard drive doesn't show up. Does this mean the HD is shot, how should I proceed?

  • BDAqua Level 10 (122,202 points)

    It certainly would indicate the HDD is in bad shape or dead.

     

    Do you still have ApplCare on it?

     

    If not...

     

    iMac G5 SMU reset... Wrong paste, sorry.

     

    http://support.apple.com/kb/HT1767

     

    http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=432&type=Internal+Dr ive

     

    Skill Level: "Involved"...

     

    http://eshop.macsales.com/installvideos/mac_mini2011_hd/