I download itunes64 but when it is validating the installation, I get the message that "itunes64msi could not be found" and nothing I have done, nor looked in has resolved this problem. Could you help me please????

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I download itunes64 but when it is validating the installation, I get the message that "itunes64msi could not be found" and nothing I have done, nor looked in has resolved this problem. Could you help me please????

http://C:\Users\Ashley\AppData\Local\Apple\Apple Software Update\

'C:\Users\Ashley\AppData\Local\Apple\Apple Software Update\i Tunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product iTunes. I cannot find my old copy of iTunes on my computer now. The only thing in the iTunes folder is the written rules.

hp laptop-OTHER, Windows 7, I can download, cannot install

Posted on Nov 13, 2012 6:08 PM

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Answer 1

b noir

Level 9

72,324 points

Nov 13, 2012 6:24 PM in response to thdavis30

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):

http://majorgeeks.com/download.php?det=4459

(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)

(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.

(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:

(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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