5 Replies Latest reply: Nov 14, 2012 2:37 AM by Klaus1
Padraic27 Level 1 Level 1

We have a 2008 iMac and have never updated our osx.  Is this neccesary? I keep seeing Lion and Mountain Lion.  Our computer has had problems. Will this help to fix them.  Also, do we need to update to Lion and then to Mountain Lion or can we just go to Mountain Lion...and yes, technically I am a technical idiot.  Thank you for any help! cheers


iMac, Osx problems
Reply by Niel on Nov 13, 2012 7:31 PM Helpful
Upgrading the computer's OS generally isn't a way of resolving problems with it. If desired, you can go from Snow Leopard to Mountain Lion directly. (71585)

All replies

  • Niel Level 10 Level 10

    Upgrading the computer's OS generally isn't a way of resolving problems with it. If desired, you can go from Snow Leopard to Mountain Lion directly.

     

    (71585)

  • Padraic27 Level 1 Level 1

    ..

  • Padraic27 Level 1 Level 1

    Thanks Niel! One more question, should I update my osx and how do you know when new osx are available...I guess that was two questions.

  • Joe Gramm Level 5 Level 5
    expertise.iphone
    iPhone

    Go to the Apple Menu in the Menu Bar/Software Update. Run Software Update to see the available updates. Depending on what problems you're having, one or more of the updates may help.

     

    If you have an early 2008 iMac(8,1) you most likely have Leopard 10.5...   To upgrade to Lion or Mountain lion you will need to purchase Snow leopard 10.6 and then update the OS to 10.6.8 either via Software Update or downloading the 10.6.8 Combo Update directly from Apple's download page.

     

    I have a friend with an early 2008 iMac that has 1 GB of RAM. I would upgrade your RAM to 4 GB if you plan on doing any OS updates.

  • Klaus1 Level 8 Level 8

    Start by checking if you can run Snow Leopard:

     

    Requirements for OS X 10.6 'Snow Leopard'

     

    http://support.apple.com/kb/SP575

     

    Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs.  You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:

     

    http://www.apple.com/osx/specs/

     

    If you are outside the US call your national Apple Helpline:

     

    http://support.apple.com/kb/HE57

     

    If you're in the UK, use this number: 0871 508 4400

     

    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

     

    To use iCloud you have to upgrade all the way to Mountain Lion:

     

    http://support.apple.com/kb/HT4759