Previous 1 2 Next 16 Replies Latest reply: Nov 14, 2012 11:20 AM by Kappy Branched to a new discussion.
anok goh Level 1 (0 points)

is any of apple user what does apple care covers?

my cousin has the apple care before. and her charger is broken. so apple replace a new one for her. that really nice. and i do have the macbook pro 15'' and im just wondering what exactly does apple care cover for my macbook pro's warranty. what if the screen, ram memory, battery or hdd broken. do apple care replace a new one for me or fixed the hardware. i don't want to spend 220s just cover for the charger. i really need to know about the apple care what exactly of warranty they cover. my one year warranty almost expired. so, if anyone know about it. please gimme the full description. im really appreciate that.,,,

thanks all

MacBook Pro, OS X Mountain Lion
  • Kappy Level 10 (266,058 points)

    You will find the information on Apple's website. It came with the computer, read it.

  • anok goh Level 1 (0 points)

    me english is not good... lol

  • Kappy Level 10 (266,058 points)

    The info is multi-lingual. lol

  • anok goh Level 1 (0 points)

    its still didnt say exactly what warranty for coverage.

    so far just only those

    • Your Mac computer
    • Included accessories such as the power adapter
    • Apple memory (RAM)
    • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
    • Apple USB SuperDrive (for MacBook Pro with Retina display, MacBook Air, and Mac mini only)
    • Apple display purchased with your Mac

    just wondering what exactly accesories they cover.

    anyways, thanks

  • Kappy Level 10 (266,058 points)
  • anok goh Level 1 (0 points)

    i try hard as rock man... lol... 349.00 its quite expensive. ****.. i wish i have more money...

    do u have apple care 3 years warranty for ur mac?

  • Courcoul Level 6 (12,996 points)

    You don't want to arouse Prof. Kappy's ire.....


    On portables, the AppleCare extension is very recommendable if you use the Mac for important stuff and depend on it.


    BTW, Kappy, did today's interface changes and restrictions impact any of your excellent guides?

  • Kappy Level 10 (266,058 points)

    No. I've never bought it in 24 years of using Macs, and I've never needed it.

  • anok goh Level 1 (0 points)

    u seem like the ire's person at the first comment. so far, u being nice again. at least u willing to find me some informations for me. i think i should purchased that apple care. but i gonna purcahsed outside of apple store. its 100 bucks differ. but need to sign the VIP membership... headache headache....


  • Kappy Level 10 (266,058 points)

    I don't think so. I've converted them all back to plain text formatting to try and avoid all the reformatting that was required.


    Did they fix this:


    • line one
    • line two
    • line three


    No, guess not. Didn't fix numbered lists either. It did screw up the help and solved emails. The image links are gone.

  • anok goh Level 1 (0 points)

    wait, u saying in 24 years u using the apple's product such as mac or macbook and never buy the apple care 3 years warranty!!! u never got prob with ur mac's product at all? never has any issues?

  • Courcoul Level 6 (12,996 points)



    *Sigh* It's really irksome to have them add yet more annoyance to the people doing their job. But yes, at least on this end the list looks ok. Here's a return test:


    • Today
    • Tomorrow
    • The day after




    Just be sure the AppleCare comes in a sealed box and that Apple's systems recognize your registration immediately, cause there are con artists out there selling fake AC kits. Check the status here: Be sure to select the country where the Mac was purchased.


    In my case haven't been as luck as the Prof. In all of this century's Macs I've owned, the price of AC was more than offset by the needed repairs it covered.

  • anok goh Level 1 (0 points)

    im not worry about the store that im gonna purcahased. i always looking at their website first i need something. they really has the pretty good deal. and just the only store in whole U.S. just in new york. they have quite long time reputation. so, do u think should i get the apple care or not?

  • Courcoul Level 6 (12,996 points)

    Your money, your call. It's like car insurance: hope not to use it but darn convenient if needed.

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