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account not in this store

333 Views 6 Replies Latest reply: Nov 13, 2012 9:36 PM by sookite RSS
sookite Calculating status...
Currently Being Moderated
Nov 13, 2012 8:26 PM

Hi everyone.

 

I tookmy iPad3 to  the US from Canada. when there I tried to update apps.

 

received the message;

 

"account not in this store

Your account is not valid for use in the the US store. You must switch to the Canadian store before purchasing"

 

Fair enough. I didn't do anything and waited until I returned home.

 

I am now back in Canada. Nothing changed since I left for the US.

 

Tried to update the Apps.

 

I received the same message. confusing, as I am now back in Canada.

 

I have checked "settings"  and the "iTunes app and can find nothing on my iPad to resolve this.

 

Can anyone advise as I am now up to 14 updates required.

 

Thanks for any assitance.

  • Kappy Level 10 Level 10 (220,960 points)
    Currently Being Moderated
    Nov 13, 2012 8:28 PM (in response to sookite)

    Switch stores as you apparently did in the US. If you bought things in the US store, then you must log into the US store in order to upgrade what you purchased there.

  • Kappy Level 10 Level 10 (220,960 points)
    Currently Being Moderated
    Nov 13, 2012 8:46 PM (in response to sookite)

    Open iTunes on your computer, select Store. Scroll to bottom and click on the Canadian flag.

     

    What, if anything, might you have changed on your iPad such as an Apple ID, email account, iCloud setup, etc.

     

    Where are these 14 updates you require? In which store were they purchased and in which country?

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Nov 13, 2012 9:32 PM (in response to sookite)

    iOS: Changing the signed-in iTunes Store account

              http://support.apple.com/kb/HT1311

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