account not in this store

Question

sookite Author

Level 1

21 points

account not in this store

Hi everyone.

I tookmy iPad3 to the US from Canada. when there I tried to update apps.

received the message;

"account not in this store

Your account is not valid for use in the the US store. You must switch to the Canadian store before purchasing"

Fair enough. I didn't do anything and waited until I returned home.

I am now back in Canada. Nothing changed since I left for the US.

Tried to update the Apps.

I received the same message. confusing, as I am now back in Canada.

I have checked "settings" and the "iTunes app and can find nothing on my iPad to resolve this.

Can anyone advise as I am now up to 14 updates required.

Thanks for any assitance.

Posted on Nov 13, 2012 8:26 PM

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Answer 1

Kappy

Level 10

361,741 points

Nov 13, 2012 8:28 PM in response to sookite

Switch stores as you apparently did in the US. If you bought things in the US store, then you must log into the US store in order to upgrade what you purchased there.

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Answer 2

sookite Author

Level 1

21 points

Nov 13, 2012 8:34 PM in response to Kappy

I didn't switch stores while there nor did I buy anything. the message I received from just trying to update the apps as stated.

I don't know how to change stores.

I thought hat this would be irrelevant as i am now back home in Canada and still can't update the apps. I am still on the original Canadian store setting.

thanks

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