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Hi, my safari continually quits unexpectedly. It says "Safari quit unexpectedly while using the .telerikradcontrols.png plug-in." How do i fix this?

Hi,

My safari continually quits unexpectedly. It says "Safari quit unexpectedly while using the .telerikradcontrols.png plug-in."

How do i fix this?

MacBook Pro

Posted on Nov 13, 2012 7:50 PM

Reply
7 replies

Nov 15, 2012 2:47 PM in response to Alison94

You’ve been infected with the “Flashback” malware. See this Apple support document:


About Flashback malware


Back up all data, if you haven't already done so.


Select Software Update to install the latest Java update, as well as any other available updates. That should clear the infection in most cases. You must update to the latest version of OS X 10.6 or 10.7 before you can install the Java update.


The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.


After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

Hi, my safari continually quits unexpectedly. It says "Safari quit unexpectedly while using the .telerikradcontrols.png plug-in." How do i fix this?

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