1 Reply Latest reply: Nov 14, 2012 2:00 AM by b noir
rickfromsanta rosa Level 1 (0 points)

I cant install itunes on my HP laptop. Says there is an error called hresult 0x8007054f

  • b noir Level 9 (72,060 points)

    HRRESULT: 0x8007054F


    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.


    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?


    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 8007054F, or some other number? (If they're another number, what number are you getting?)