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nike + login problem? nike plus

I am no longer able to access my Nike+ account.


Once my email and PW are entered- it brings up the login screen again. I have changed my PW and get the same endless loop.


Oddly- I CAN log into nike.com but CANnot enter via nikeplus.com.


I also created a dummy account with a different email address and get the same results...

I cleared cookies etc...

I tried chrome and safari...

I tried on a ipad, mbpro, and windows machine...


Still cant login...


Please help if you know what is happening here.


Regards,

ZL

iPod nano (6th generation)

Posted on Nov 14, 2012 4:10 AM

Reply
8 replies

Apr 16, 2013 6:48 AM in response to lauraliznelson

I think I may have a solution. I was able to log-in using my iPhone.


Nike uses a third-party log-in parter called Gigya. If your Safari browser settings is set to accept cookies only for sites that you browse, then that may be where the source of the problem is. You're trying to log-in to Nike's website, which is nikeplus.com (or something like that), and then Nike, in turn, would access socialize.gigya.com. So you see, if you're browsing preference is set only to accept cookies from site you only browse, it won't pass the cookie from Gigya. (Kindly correct me if I'm wrong, Gigya boys and girls)


What I did was aside from going to my phone's Safari settings and clicking on the "Clear Cookies and Data" button, I also did two other things:

1. Switched my private browsing from ON to OFF

2. Changed the settings of ACCEPT COOKIES from "From Visited" to "Always"


After I did this, I logged in again and it worked.


Hope this helps.

Nov 5, 2013 4:32 AM in response to Zerna

i cannot login to nikeplus using safari neither - login window just stays open.


There is a JS error that might be causing the issue -

[Error] ReferenceError: Can't find variable: s

(anonymous function) (tracking.js, line 182)

resolveWith (core, line 39)

ready (core, line 39)

z (core, line 39)

nike + login problem? nike plus

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