2 Replies Latest reply: Nov 14, 2012 9:26 AM by dalstott
Aandy Level 1 (0 points)

I recently had mountain lion and kept getting kernel panic errors so I thought that it's delete my hard drive that it would at least give me a backs version of snow lion or lion but it didn't it have me a folder with a question when I boot up my computer. The thing is I never backed up my hard drive by thumb drive ir time machine, and when I try to reinstall lion on my laptop it tells me that I didn't buy it on that apple Id which I didn't because it came with my laptop. So what can I do to make my computer on snow leopard or lion again?

MacBook (13-inch Mid 2010)
  • laundry bleach Level 5 (6,885 points)

    If your MacBook came with Lion, as you indicate, then it will not be able to run Snow Leopard. How did you erase the hard drive? Is there still a recovery partition on the drive? To find out, restart the computer and hold down the command and R keys on your keyboard during the startup.


    If it turns out you are able to boot to the recovery partition, make sure you are connected to the Internet and then do a software restore.


    If you cannot use or cannot find the recovery partition, I would suggest carrying this in to an Apple store and asking for their assistance. Be sure to make an appointment first or you may spend a long time waiting to speak to a Mac Genius.


    Best of luck.

  • dalstott Level 4 (2,625 points)

    This model came with a 10.6.3 Snow Leopard DVD. If you can not use the Command -R to reinstall 10.8 then you must start all over again with the original installation disks or purchase replacements from Apple.


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