modav
Level 1 (0 points)

Q: Deauthorizing music from a cancelled iTunes store account in a different country

I've recently relocated outside of the US and had to change iTunes stores to my current location.  The problem that I now have is that any music that I purchased in the US store that was authorized on my previous computer can no longer be played on my new MacBook. I get prompted to authorize the new MacBook using credentials from the old US count which no longer exists, anyone have any idea how I can get fix this or am I just out of luck. Thanks in advance

MacBook Pro, Mac OS X (10.7.4)

Posted on Nov 14, 2012 3:30 AM

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modav

Q: Deauthorizing music from a cancelled iTunes store account in a different country

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  • by Limnos,

    Limnos Limnos Nov 14, 2012 8:22 AM in response to modav
    Level 9 (54,272 points)
    Mac OS X
    Nov 14, 2012 8:22 AM in response to modav

    Never set up a different account.  Purchases made with an account can only be authorized to that account and cannot be transferred.  You need to go back to using that account and change the settings so it is authorized in your new country.  Accounts cannot be deleted, just abandoned, so the old account does indeed exist.

     

    App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001 when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."

     

    iOS: Changing the signed-in iTunes Store account - http://support.apple.com/kb/HT1311  - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."

     

    You will, of course, need to change your address and enter valid credit card information after you have changed the settings.

     

    Apple ID Support - http://www.apple.com/support/appleid/  -> Apple ID FAQ -->

     

    "How do I change my Apple ID Name or personal information?

     

        You can change your Apple ID Name at My Apple ID. Select your country and language, enter your desired changes, then click the Continue button. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See How to change the name you use for your Apple ID if you'd like more information."

     

    iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918


    Further tips on changing country - https://discussions.apple.com/message/20029737 - problems you encounter when changing iTunes country