kedmans13

Q: This computer is already associated with an Apple ID

Снимок экрана 2012-11-14 в 14.40.00.png

I worked for Apple Match, and then update the other phone and to install software needed his Apple ID, and then connect your iTunes Apple ID back and Apple Match started giving this error.

iTunes, OS X Mountain Lion (10.8.2)

Posted on Nov 14, 2012 3:45 AM

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Q: This computer is already associated with an Apple ID

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  • by cwall658,

    cwall658 cwall658 Feb 4, 2014 8:02 AM in response to Chris CA
    Level 1 (0 points)
    Feb 4, 2014 8:02 AM in response to Chris CA

    No disrespect meant, but I think it's telling that the solution offered is to just use another Apple product.

     

    The whole point of this is that a multiuser, multitenant system is hobbled by locking cloud/match downloads by machine ID, not user. It is at best inconvenient and at worse prevents people from using content they actually paid for and have a reasonable expectation of access. This problem is not present in other cloud music offerings, and shouldn't need to be there for a system that is marketed as multiuser. Buying more apple product to correct a deficiency in another of their products is not acceptable.

  • by nozzer1969,

    nozzer1969 nozzer1969 Feb 4, 2014 8:09 AM in response to cwall658
    Level 1 (0 points)
    Feb 4, 2014 8:09 AM in response to cwall658

    I contributed to this thread Christmas 2012.  My wife is still banned from downloading anything in case our Mac associates the machine with her ID and not mine.  Over a year and, despite lots of whining on the subject, no solution offered by Apple.  This is really upsetting.  As a household we have spent thousands of pounds on Apple products and to find ourselves in this position is too annoying for words.

     

    Please Apple, hear our cries and do something about this?

  • by Chris CA,

    Chris CA Chris CA Feb 4, 2014 9:07 AM in response to cwall658
    Level 9 (79,603 points)
    iPhone
    Feb 4, 2014 9:07 AM in response to cwall658

    cwall658 wrote:

     

    No disrespect meant, but I think it's telling that the solution offered is to just use another Apple product.

    What "other" Apple product?
    You have and are already using iTunes and an iPhone.  How is using what you alrady have considered "another" Apple product?

  • by Chris CA,

    Chris CA Chris CA Feb 4, 2014 9:12 AM in response to JKP_in_HFX
    Level 9 (79,603 points)
    iPhone
    Feb 4, 2014 9:12 AM in response to JKP_in_HFX

    JKP_in_HFX wrote:

     

    I can't because the laptop she had synced the phone to was a work one that stayed at her old job and I can't sync it to this Mac without it wanting to wipe, which is why I needed to pull her purchases down from iTunes again.

    iTunes prefs > Devices.

    Tick Prevent iPods, iPhones, iPads from automatically syncing.

    Plug in the iPhone.

    iTunes menu File > Devices, select the device then Transfer purchases.

  • by cwall658,

    cwall658 cwall658 Feb 4, 2014 10:05 AM in response to Chris CA
    Level 1 (0 points)
    Feb 4, 2014 10:05 AM in response to Chris CA

    chris_ca - I think you're confusing me with someone else on the thread.

     

    But even if I *did* have an iPhone that was being used, the point is this is not the kind of problem that should require a user to have another device to fix it.

     

    To put it a little less kindly: Are you seriously suggesting that the best way to fix a software imposed limitation that's been ignored by a company for two years+ running is to reward them by either buying or using another piece of their technology? You're missing the point, it's ridiculous to expect that all of Apple's MacOS customers just have an iPhone/iPad standing by because they've hobbled their desktop application. You may be offering a suggestion that helps out a specific set of users, but it in no way addresses the heart of the problem.

  • by Chris CA,

    Chris CA Chris CA Feb 4, 2014 10:47 AM in response to cwall658
    Level 9 (79,603 points)
    iPhone
    Feb 4, 2014 10:47 AM in response to cwall658

    cwall658 wrote:

     

    chris_ca - I think you're confusing me with someone else on the thread.

    You responded to me and I responded back to you.

     

    But even if I *did* have an iPhone that was being used, the point is this is not the kind of problem that should require a user to have another device to fix it.

    If you *did* have an iPhone, what other device would you require, as I asked last time?

    JKP_in_HFX (who I responded to just prior to you);

    • already has an iPhone and iTunes on a computer
    • has iTunes purchases on his iPhone
    • want to put iTunes purchases (that are already on his iPhone) into iTunes

     

    I told him how to accomplish this then you jumped in with irrelevant info.

     

    You're missing the point

    except I'm not. You are expanding the point larger than it it.

     

    it's ridiculous to expect that all of Apple's MacOS customers just have an iPhone/iPad standing by

    Where did I expect this?

    I explained to one individual how to do what he wants.

  • by cwall658,

    cwall658 cwall658 Feb 4, 2014 10:59 AM in response to Chris CA
    Level 1 (0 points)
    Feb 4, 2014 10:59 AM in response to Chris CA

    I'm going to write you off as a troll, since either you're not reading what's being posted, or willfully misunderstanding.

     

    I replied to your comments above, where you suggested the user can sync content back to their Mac using an iPhone. I pointed out this is not a solution. Argue all you want - your proposed solution requires an additional device. I don't think that's an acceptable option.

     

    Since you took the time to be huffy at another person in thread for being unclear, I think you need to check yourself, and your intent.

     

    Let's level set:

    1) The problem is that mac users, using itunes and cloud or match can only have one user at any given time on the system able to pull content to their system in the cloud. This means one user authenticates, gets content, and if another user logs into the system before the 90 period us up for the initial linking of the machine to apple, they will be refused. Even if user #2 is within their device count.

    2) If it *is* greater than 90 days, the authorization token is moved to user #2. User #1 is now unable to sync content on that machine for 90 days.

    3) MacOS X is and always has been a multi user system. Users who authenticate to apple's services have to provide a user and password for their iTMS account.

    4) Thus the only constant in points 1, 2 and 3 is the actual hardware itself.

     

    Workarounds suggested so far are:

    1) Use a different music service that doesn't use a DRM scheme that ties to hardware for its cloud/match service equivalents

    2) use an iOS device to sync back to the machine.

     

    My point (again) is that users who have paid for their content:

    1) Shouldn't have to switch services, as this isn't good for apple.

    2) Shouldn't have to have another product to make the services they've paid for work.

     

    I'm not sure how any of this is unclear, unless your intent is to argue semantics/pedantics and detract from the overall conversation.

  • by obscurebug,

    obscurebug obscurebug Feb 4, 2014 11:19 AM in response to cwall658
    Level 1 (0 points)
    Feb 4, 2014 11:19 AM in response to cwall658

    My largest regret is using a different iTunes accounts for my wife and I. Apple do allow you to have different Apple ID's for iCloud and iTunes, etc. If I could merge accounts or go back in time and not put a bunch of credit on my wifes account, I would do so.

     

    ps. I didn't renew iTunes Match because it was so hit and miss with the songs it would match - even within albums. I'll be interested to see if this releases me from the 90 day purgatory.

  • by Chris CA,

    Chris CA Chris CA Feb 4, 2014 11:36 AM in response to cwall658
    Level 9 (79,603 points)
    iPhone
    Feb 4, 2014 11:36 AM in response to cwall658

    Please read what is actually written, not what you want to get out of it (to push your FUD agenda).

    cwall658 wrote:

     

    I'm going to write you off as a troll

    Yeah, my +70.000 points (which are awarded only by users who had their question answered) sure indicates this...

     

    I replied to your comments above, where you suggested the user can sync content back to their Mac using an iPhone. I pointed out this is not a solution

    Why isnt it a solution for JKP_in_HFX?

    Why can't JKP_in_HFX do this to get his purchased songs onto his computer?

     

    Argue all you want - your proposed solution requires an additional device

    Why are you arguing that JKP_in_HFX (or anyone with an iPhone/iPod/iPad and a computer) cannot do this?

    What additonal devices does JKP_in_HFX (or anyone with an iPod/iPad/iPhone) require?

     

    2) If it *is* greater than 90 days, the authorization token is moved to user #2. User #1 is now unable to sync content on that machine for 90 days.

    Except this has nothing to do with syncing. The thread is about redownloading iTunes purchases.

    Ny suggestion is how to sync content from iDevice to iTunes since redownloading is locked out for 90 days.

     

    I'm not sure how any of this is unclear

    I don't know either.

    I gave a suggestion to one user (whcih can be applied by any user with an iDevice) on how to get the purchased content from iDevice into iTunes.

    It was not a blanket statement to everyone.

    It was not a statement that the 90 day lockout to redownload content is "good" or "acceptable".

    It was simply a way to get content from iDevice to iTunes. Nothing more.

     

    It is a 90 day lockout (which is a completely separate issue from transfering purchases frmom iDevice to iTunes) and people are looking for a way to get purchases from iDevice into iTunes.

    Why are you arguing you cannot get purchase from iDevices into iTunes?

     

    Now you, go away troll.

  • by decorationdogma,

    decorationdogma decorationdogma Feb 5, 2014 10:16 AM in response to kedmans13
    Level 1 (0 points)
    Feb 5, 2014 10:16 AM in response to kedmans13

    My spouse and I both use the same iMac and this has been a continual problem both with ITunes and Apple TV.  Right now I can't listen to songs I purchased from ITunes for for 34 days because Match arbitrarily decided to camp out on my spouse's ID.  We don't have the same taste in music and don't want to share ITunes.  If we want to switch the user library on the Apple TV, we have to reset everything and that doesn't always work anyways.  We paid big bucks for many Apple products (large IMac, time capsule, three IPhones, an IPad, IPod and three shuffles between us), plus paying for songs and audio books, so I think Apple has more than enough financial support from us and we should be able to use both ID's at the same time. The only fix I've found so far is to buy the same songs over again from Amazon, and play them on Amazon's cloud player.  If anyone finds another fix, I would love to hear about it.

  • by Munas,

    Munas Munas Feb 5, 2014 10:12 PM in response to decorationdogma
    Level 4 (1,264 points)
    Mac OS X
    Feb 5, 2014 10:12 PM in response to decorationdogma

    It sounds like if you were using not only the same iMac but share the same user account on that computer as well...

  • by JKP_in_HFX,

    JKP_in_HFX JKP_in_HFX Feb 6, 2014 6:47 AM in response to Chris CA
    Level 1 (0 points)
    Feb 6, 2014 6:47 AM in response to Chris CA

    Thanks, Chris. Wasn't aware of that option to migrate purchases from the phone. Thought I had to sync the phone and then iTunes wants to erase it because it was originally synced to the old PC and then I'd have no way to get the tunes off it. You solved the problem, now have all the music in the new iTunes library and we can resync the phone to that (and, more importantly, she is now happy again ).

  • by decorationdogma,

    decorationdogma decorationdogma Feb 7, 2014 10:25 AM in response to Munas
    Level 1 (0 points)
    Feb 7, 2014 10:25 AM in response to Munas

    We have two user accounts on the computer too. 

     

    I think I have solved the problem - I switched from "Library" to "I Tunes Store" and it launched Match for my ID without giving me the error message. Then I was able to play the song without any problems.

  • by andilee820,

    andilee820 andilee820 Mar 20, 2014 6:16 AM in response to kedmans13
    Level 1 (0 points)
    Mar 20, 2014 6:16 AM in response to kedmans13

    I emailed support about this exact message.  The response was:

     

    You can have up to 10 devices associated with your Apple ID. I've removed one of your devices so you can associate your new device with your Apple ID. In the future, to remove devices associated with your Apple ID, follow these steps:

     

    1) In iTunes, go to the Store pull-down menu.

    2) Select View My Account.

    3) Enter your password.

    4) Next to iTunes in the Cloud, select Manage Devices.

     

    I have had several pc's running itunes (that crashed or died on me so I moved on to another) and then my kids have gone through several ipods and me iphones.  So I guess I had reached my limit of devices that was allowed to use my itunes account.  Once he removed one of the devices it itunes worked like a charm.  No more error.  I'm now going in and cleaning out all my old devices. 

     

    Hope this helps!

  • by colinmorris,

    colinmorris colinmorris Mar 20, 2014 8:34 AM in response to andilee820
    Level 1 (0 points)
    Audio
    Mar 20, 2014 8:34 AM in response to andilee820

    Thanks Andi, but your issue is different. This thread is about not being able to associate multiple IDs to one device; your issue is having one ID connected to too many devices.

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