One User on my iMac seems to be disabled. When I log onto that User the desktop appears empty and only half of the programs appear on the operating bar. I cannot open any program and nothing works. I have to use Command/Option/Esc to restart the iMac.

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One User on my iMac seems to be disabled. When I log onto that User the desktop appears empty and only half of the programs appear on the operating bar. I cannot open any program and nothing works. I have to use Command/Option/Esc to restart the iMac.

I cannot access one user on my iMac. When I log onto that user the dekstop appears unpopulated and blank and half of the programs do not appear on the operating bar. When I attempt to click on a program such as Safari nothing happens. Nothing works and I can only exit by doing a command/option/esc and restarting the computer. The other user and the Administrator work fine. What has disabled the one user? How do I recover this user and its files?

iMac, Mac OS X (10.6.8)

Posted on Nov 14, 2012 6:45 AM

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Answer 1

Nov 14, 2012 10:32 AM in response to Bultaco Al

Have you checked Parental Control?

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Answer 2

Bultaco Al Author

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Nov 24, 2012 2:54 PM in response to Alberto Ravasio

No.. I have been through parental control and it does not affect this problem. Now if I log onto this user I cannot get out even with a comman/option/escape; I have to unplug the power to the computer to get it to restart with the administrator. I saw somewhere that there is a process in which I can delete the use and then create a new user with the same name and password and then recover everything - but I cannot find that solution. This is a real problem for me, as you might imagine.

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