Express extending Extreme's Network, Xbox Live not connecting.

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Level 1

4 points

Express extending Extreme's Network, Xbox Live not connecting.

Hey Everyone!

I have an Airport Express (n version) extending my Airport Extreme's (n version) wifi successfully. My Xbox is connected to my Express via ethernet. My Xbox was able to successfully download a system update, but fails when attempting to update an Xbox Live update. I checked Microsoft's website to make sure Xbox Live was running properly, which it is. My network test on the Xbox tells me that it can connect to the Network, it can connect to the internet, but CANNOT connect to Xbox Live. My ip address does start with 10.0.x.xx, I'm wondering if that is part of the issue? I have never had any issue downloading things on the internet via my laptop. My other idea is that I haven't updated my Xbox in about 6 months, so maybe there's just a large amount of updates and it's receiving a bug of some sort? Can someone help me out here?

-Nate

Posted on Nov 14, 2012 8:08 AM

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Answer 1

Tesserax

Level 10

148,423 points

Nov 14, 2012 9:21 AM in response to NateBurgher

First, have you had an opportunity to try some of the connectivity troubleshooting options provided by Microsoft for Xbox LIVE? For example, either Xbox LIVE Connection Problems or Xbox LIVE Connection Solution (aka Connection Wizard)? If so, what was the exact error(s) that either were reporting?

Typically, when your console is able to access the Internet, but not to Xbox LIVE, the issue can be one of at least three things: 1) ICMP, 2) NAT, or 3) MTU errors. Were any of these reported when you ran the connectivity tests?

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Answer 2

NateBurgher Author

Level 1

4 points

Nov 14, 2012 10:24 AM in response to Tesserax

I fixed it, but I didn't find out what the issue was. To answer your questions, yes, I tried all of those, a couple times each. What I ended up doing was resetting the airport express to factory settings, and setting up the express all over again. It worked like a charm after that...

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