how can i sync my shuffle when i cannot see the devices icon?

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zazoopits Author

Level 1

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how can i sync my shuffle when i cannot see the devices icon?

How do i sync my ipod shuffle when there are no devices on the screen - help please!

iPod shuffle

Posted on Nov 14, 2012 9:55 AM

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Answer 1

planb77

Level 7

32,434 points

Nov 14, 2012 1:14 PM in response to zazoopits

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?

What happens if you try to reset the device with it still connected to the PC?

How to reset iPod

Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?

Have you carefully worked through each and every single suggestion in this Apple support document?

iPod not recognized in 'My Computer' and in iTunes for Windows

B-rock

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Answer 2

zazoopits Author

Level 1

0 points

Nov 14, 2012 1:27 PM in response to planb77

thank you for your help - I figured out that my computer needed further updates (it had already updated that morning) and after I updated all the files..it worked perfectly - so here's the tip - check for updates first and then it should work.

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Answer 3

planb77

Level 7

32,434 points

Nov 14, 2012 1:30 PM in response to zazoopits

Glad to hear it was an easy fix. 🙂

B-rock

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