Does AppleCare cover manufacturing defects?

I recently got my new iPod touch 5th generation, and today I realized there was a dent in the bezel surrounding the screen. Will apple replace it?

iPod touch, iOS 6

Posted on Nov 14, 2012 12:56 PM

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3 replies

Nov 14, 2012 1:02 PM in response to MicroMan123

Yes it covers manufacturing defect.However, the warranty includes this statement:

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; .....

http://www.apple.com/legal/warranty/products/ipod-english.html

Therefore, Apple may not replace it.

I would make an appointment at the Genius Bar of an Apple store to find out.

Apple Retail Store - Genius Bar

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Does AppleCare cover manufacturing defects?

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