Does AppleCare cover manufacturing defects?
I recently got my new iPod touch 5th generation, and today I realized there was a dent in the bezel surrounding the screen. Will apple replace it?
iPod touch, iOS 6
I recently got my new iPod touch 5th generation, and today I realized there was a dent in the bezel surrounding the screen. Will apple replace it?
iPod touch, iOS 6
It should be but Apple will have to make the finally determination on this.
Allan
Thanks! I will hopefully get it replaced soon.
Yes it covers manufacturing defect.However, the warranty includes this statement:
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; .....
http://www.apple.com/legal/warranty/products/ipod-english.html
Therefore, Apple may not replace it.
I would make an appointment at the Genius Bar of an Apple store to find out.
Does AppleCare cover manufacturing defects?