4 Replies Latest reply: Mar 28, 2013 9:58 PM by Allan Jones
Brendan Level 1 Level 1 (50 points)

Hi for some reason all of the sudden my Safari doesn't work, it will close right after opening in most cases. Sometimes if you stay on your homepage it will stay on, but mostly will close. I have Snow Leopard, and am up to date with updates, I am using Version 5.1.7 (6534.57.2) of Safari. I didn't change anything of my settings or anything. I have Sophos anti virus and it can't find anything on my computer, so I'm at a loss.
Thanks,


Mac Book Pro, Mac OS X (10.6.8), 17"
  • Brendan Level 1 Level 1 (50 points)

    Does anyone know why this would occur?
    Thanks

  • Klaus1 Level 8 Level 8 (45,360 points)

    Post a copy of the most recent crash report.

     

    Go to your Applications Folder and open your Utilities Folder. Open the application Console.

     

    In the left-hand column, click on Crash Reporter.

     

    Click on the small triangle under Crash Reporter in the l/h column and they will all be listed.

     

    Scroll down to the latest Safari report and click on it.

     

    Now click on the r/h column (which now only shows THAT crash report and then Command-a to copy it all.

     

    Come back here and Command-v it to post it here!

  • Brendan Level 1 Level 1 (50 points)

    I don't have Sophos but avast. For some reason I had  my Safari close and now this new kernal message. I know I updated my Flash player, and I remember that used to give me issues, so I don't know if it's related to that.

    Thanks,

     

    Thu Mar 28 19:29:24 2013

    panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x00446cc1, type 14=page fault, registers:

    CR0: 0x8001003b, CR2: 0xff424557, CR3: 0x00101000, CR4: 0x00000660

    EAX: 0x21000000, EBX: 0x00000002, ECX: 0xff42452f, EDX: 0x07512f88

    CR2: 0xff424557, EBP: 0x00ad3de8, ESI: 0x07515314, EDI: 0x07515314

    EFL: 0x00010246, EIP: 0x00446cc1, CS:  0x00000004, DS:  0x0000000c

    Error code: 0x00000000

     

     

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

    0xad3bc8 : 0x21b837 (0x5dd7fc 0xad3bfc 0x223ce1 0x0)

    0xad3c18 : 0x2abf6a (0x59e3d0 0x446cc1 0xe 0x59e59a)

    0xad3cf8 : 0x2a1a78 (0xad3d18 0x1 0x0 0x0)

    0xad3d10 : 0x446cc1 (0xe 0x420048 0x751000c 0x50b000c)

    0xad3de8 : 0x433736 (0x7515314 0x2 0x0 0x50ebd20)

    0xad3e18 : 0x2e4dd5 (0x7515314 0xad3ea8 0x68 0x0)

    0xad3e78 : 0x436314 (0x4f61bd8 0x0 0x4336b6 0xad3ea8)

    0xad3ee8 : 0x2e67d6 (0x4f61bd8 0x2 0x4f36ba4 0x0)

    0xad3f08 : 0x2e2b9e (0x4f61bd8 0x0 0x1 0x19721)

    0xad3f48 : 0x2efe80 (0x1 0x2e6797 0x0 0x0)

    0xad3f78 : 0x4f7f90 (0x50ebd20 0x4f36aa0 0x4f36ae4 0x0)

    0xad3fc8 : 0x2a1fd8 (0x4d7ae8c 0x1 0x4 0x667dfb4)

    No mapping exists for frame pointer

    Backtrace terminated-invalid frame pointer 0xb0102f88

     

     

    BSD process name corresponding to current thread: launchd

     

     

    Mac OS version:

    10K549

     

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: MacBookPro1,2 (Mac-F42DBEC8)

     

     

    System uptime in nanoseconds: 85076570255443

    unloaded kexts:

    com.apple.driver.AppleFileSystemDriver          2.0 (addr 0xcf1000, size 0x12288) - last unloaded 144104505583

    loaded kexts:

    com.avast.PacketForwarder          1.3

    com.avast.AvastFileShield          2.0.0

    com.apple.filesystems.afpfs          9.7.1 - last loaded 3638513256299

    com.apple.nke.asp_tcp          5.0

    com.apple.filesystems.autofs          2.1.0

    com.apple.driver.AppleHWSensor          1.9.3d0

    com.apple.driver.AppleHDA          2.0.5f14

    com.apple.driver.AudioAUUC          1.57

    com.apple.driver.AppleUpstreamUserClient          3.5.7

    com.apple.driver.AppleMCCSControl          1.0.20

    com.apple.driver.SMCMotionSensor          3.0.1d2

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver          1.1.6

    com.apple.driver.AirPort.Atheros21          425.14.7

    com.apple.driver.AppleIntelYonahProfile          14

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1

    com.apple.kext.ATIFramebuffer          6.3.6

    com.apple.driver.AppleLPC          1.5.1

    com.apple.driver.AppleBacklight          170.0.46

    com.apple.ATIRadeonX1000          6.3.6

    com.apple.kext.AppleSMCLMU          1.5.2d10

    com.apple.driver.AppleUSBTrackpad          201.6

    com.apple.driver.AppleUSBTCKeyEventDriver          201.6

    com.apple.driver.AppleUSBTCKeyboard          201.6

    com.apple.driver.AppleIRController          303.8

    com.apple.iokit.SCSITaskUserClient          2.6.8

    com.apple.iokit.IOAHCIBlockStorage          1.6.4

    com.apple.driver.AppleUSBHub          4.2.4

    com.apple.driver.AppleUSBEHCI          4.2.4

    com.apple.driver.AppleAHCIPort          2.1.7

    com.apple.driver.AppleIntelPIIXATA          2.5.1

    com.apple.driver.AppleFWOHCI          4.7.3

    com.apple.BootCache          31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.driver.AppleUSBUHCI          4.2.0

    com.apple.iokit.AppleYukon2          3.2.1b1

    com.apple.driver.AppleSmartBatteryManager          160.0.0

    com.apple.driver.AppleEFINVRAM          1.4.0

    com.apple.driver.AppleRTC          1.3.1

    com.apple.driver.AppleHPET          1.5

    com.apple.driver.AppleACPIButtons          1.3.6

    com.apple.driver.AppleSMBIOS          1.7

    com.apple.driver.AppleACPIEC          1.3.6

    com.apple.driver.AppleAPIC          1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0

    com.apple.security.sandbox          1

    com.apple.security.quarantine          0

    com.apple.nke.applicationfirewall          2.1.14

    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0

    com.apple.driver.DspFuncLib          2.0.5f14

    com.apple.driver.AppleProfileReadCounterAction          17

    com.apple.iokit.IOFireWireIP          2.0.3

    com.apple.driver.AppleProfileTimestampAction          10

    com.apple.driver.AppleProfileThreadInfoAction          14

    com.apple.driver.AppleProfileRegisterStateAction          10

    com.apple.driver.AppleProfileKEventAction          10

    com.apple.driver.AppleProfileCallstackAction          20

    com.apple.iokit.IOSurface          74.2

    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3

    com.apple.iokit.IOSerialFamily          10.0.3

    com.apple.iokit.IOAudioFamily          1.8.3fc2

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.0.5f14

    com.apple.iokit.IOHDAFamily          2.0.5f14

    com.apple.iokit.IO80211Family          320.1

    com.apple.iokit.AppleProfileFamily          41

    com.apple.driver.IOPlatformPluginFamily          4.7.0a1

    com.apple.driver.AppleBacklightExpert          1.0.1

    com.apple.iokit.IONDRVSupport          2.2.1

    com.apple.driver.AppleSMC          3.1.0d5

    com.apple.kext.ATI1600Controller          6.3.6

    com.apple.kext.ATISupport          6.3.6

    com.apple.iokit.IOGraphicsFamily          2.2.1

    com.apple.driver.CSRUSBBluetoothHCIController          2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3

    com.apple.iokit.IOBluetoothFamily          2.4.5f3

    com.apple.iokit.IOUSBHIDDriver          4.2.0

    com.apple.driver.AppleUSBComposite          3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily          1.6.1

    com.apple.driver.XsanFilter          402.1

    com.apple.iokit.IOUSBUserClient          4.2.4

    com.apple.iokit.IOATAPIProtocolTransport          2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8

    com.apple.iokit.IOAHCIFamily          2.0.6

    com.apple.iokit.IOATAFamily          2.5.1

    com.apple.iokit.IOFireWireFamily          4.2.6

    com.apple.iokit.IOUSBFamily          4.2.4

    com.apple.iokit.IONetworkingFamily          1.10

    com.apple.driver.AppleEFIRuntime          1.4.0

    com.apple.iokit.IOHIDFamily          1.6.6

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          6

    com.apple.driver.DiskImages          289.1

    com.apple.iokit.IOStorageFamily          1.6.3

    com.apple.driver.AppleACPIPlatform          1.3.6

    com.apple.iokit.IOACPIFamily          1.3.0

    com.apple.iokit.IOPCIFamily          2.6.5

  • Allan Jones Level 7 Level 7 (32,110 points)

    I'd start by disabling AVAST, then testing for stability. Sophos and ClamXav are about the only two Mac AV packages that don't cause too many issues.