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No WiFi on iPod Touch, 5.1.1

My husband was having trouble with WIFI at work the other day and his coworker did a reboot. Since then, wifi has been completely greyed out (as is Bluetooth). "No Wi-Fi" is all it says in settings.


We're running 5.1.1., and it says there are no updates available when I plug it into the computer and synch it. We've restored it twice. Nothing. I've reset the Network settings; nothing.


It's nothing more than an overly expensive music player this way. Of course the warranty is long expired. I don't know what Generation it is; how do people know that, lol? It doesn't have a camera. It's 32GB.


I'd appreciate help; I'm not tech-savvy; nothing I see online is either user-friendly or encouraging.

iPod touch, iOS 5.1.1

Posted on Nov 14, 2012 8:35 PM

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Posted on Nov 14, 2012 8:39 PM

You have a 3rd generation iPod if it has iOS 5.1.1 but no camera. "No Wi-Fi," and the Wi-Fi menu being grayed out indicates that there is a hardware problem with the iPod.

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No WiFi on iPod Touch, 5.1.1

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