Currently Being ModeratedFeb 23, 2013 1:23 PM (in response to HeyAng)
Yes it was... The Dutch helpdesk could not really help me to be frank as they didn't know much about the intricacies of Time Machine. (Despite the fact that it claims to be Time Machine compatible.) They referred it to the US helpdesk after a number of to's and fro's but before they could do something sensible, lo and behold, a firmware update suddenly came along. And even though I don't think (can't remember) it mentioned this problem, it did solve it. I now have it working as it should.
I can now also see the share that it created for Time Machine backups.
It is still an incredibly slow combi quite a lot of the time (not always, which makes it really weird) so I would not recommend to use this otherwise fine NAS for Time Machine but it does work now.
Currently Being ModeratedJan 9, 2014 11:59 AM (in response to Eric Breider)
Hello Eric, not sure if this helps or is exactly what you are looking for as I am unfamiliar with the NAS issue you have. However, I recently restored my computer from Mavericks back to Snow Leopard using my WD mybook. At first I was unable to use the WD mybook for restore, as is was not recognized by the computer after the menu came up from pressing "command R" during start up. I attributed this to the WD software requiring a password to access the drive. This is the same password that you (anyone who owns a WD mybook) have to supply each time you want to use time machine to back up files. There is a simple remedy I found. You need to go to your applcations and select "WD SmartWare," type in your password, then select the "Settings" tab at the upper right hand conner. Then select "Set up drive." On the right side of the window there is the "Set Security Options," sign in using your password in the box displayed under "password," then select "Remove Security." The last step would be to save the security setting, and you are all set to use your WD mybook without a password for full system restoration. So when you restart your computer and hold (or as I found press many times) the "command R" to access the restore window at start up, you can select restore from time machine, and have your WD mybook now appear in the timemachine device window, as the device is not password protected anymore. Once your computer is restored you can follow the same steps outlined above to reinstate your password for your WD mybook. Best of luck,
Currently Being ModeratedJan 10, 2014 12:54 AM (in response to Eric Breider)
How cool, Marc, to receive your elaborate info even a year after posting! It sounds like that may have been a useful solution! Thank you!
As you can see in my last posting WD must have changed the software to avoid this problem and since I have been able to restore a good many times... Which was necessary due to a massive bug which renders my MacBook Pro completely unusable when you have TimeMachine backing up to the WD NAS whilst iTunes is running.
So today I have TimeMachine backup on only when iTunes is not running and all is fine.
Anyway thanks for your effort!