1 Reply Latest reply: Nov 15, 2012 9:40 AM by Linc Davis
portguru Level 1 (0 points)

Many times when I wish to view pdf files using Safari 5.1.7 on my MacBook Pro with 10.6.8 , I get a black screen.  How can I fix this?

MacBook Pro, Mac OS X (10.6.8)
  • Linc Davis Level 10 (192,265 points)

    Back up all data.


    Quit Safari. In the Finder, select Go Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


    /Library/Internet Plug-ins


    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


    If you still have the issue, repeat with this line:


    ~/Library/Internet Plug-ins


    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.