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Selecting attachments from "all my files" causes beach ball

Whenever I use a file selection dialog (like when I try to add an attachment in Mail) and select a file from the "All my files" section in Finder, I run into a beach ball that lasts for several seconds before I can click "attach".


If I drag and drop the file directly from Finder to Mail, also using the "All my files" section, it works flawlessly.


If I select a file from a regular directory in the seletion dialog, it works flawlessly aswell.


Anybody got an idea as to what the problem might be and how to fix it?


Regards

Volker


P.S.: I'm using the german version of OS X so names of buttons etc. might be different

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Nov 15, 2012 10:19 AM

Reply
7 replies

Mar 18, 2013 10:20 AM in response to vulkman

Go to Applications/Utilities and open Console.


Note the time and then try doing "All My Files". After the beach ball stops, go to Console and post the Console report from the time you did the "Add My Files". Please do not post the entire log. If you want to post a screen shot, use command - shift -4 and then select the requested information.

Mar 18, 2013 10:32 AM in response to Eric Root

That's what I got:


18.03.13 18:30:37,462 com.apple.security.pboxd[10083]: Bug: 12D78: liblaunch.dylib + 23849 [2F71CAF8-6524-329E-AC56-C506658B4C0C]: 0x25

18.03.13 18:30:37,498 com.apple.security.pboxd[10083]: CGSGetWindowTags: Invalid window 0x23e6

18.03.13 18:30:37,499 com.apple.security.pboxd[10083]: kCGErrorFailure: CGSSetHideOnDeact: error getting window tags

18.03.13 18:30:37,676 com.apple.security.pboxd[10083]: CGSCopyWindowColorSpace: Invalid window 0x23e6

18.03.13 18:31:09,501 com.apple.security.pboxd[10083]: CGSReleaseWindow: Invalid window 9190

18.03.13 18:31:09,501 com.apple.security.pboxd[10083]: _NXTermWindow: error releasing window (1000)


Any idea what it means?

Mar 18, 2013 5:44 PM in response to vulkman

I'm not very good at deciphering error logs. I suggest that tomorrow you make a new post to bump this back to the top of the list in hope that someone smarter than me can make sense of it. Some other troubleshooting you can try.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

Run Disk Utility/Repair Permissions. Run until it reports no errors. If there is a recurring error, see the article on what permission errors can be ignored.

Disk Utility


Disk Utility Repair Permissions You Can Safely Ignore


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account

If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.


Safe Mode


Safe Mode - About


General information.


Troubleshooting Permission Issues



Step by Step to Fix Your Mac

Sep 3, 2013 3:02 AM in response to vulkman

I think some sort of process isolation prevents mail app to use the already build cache for All My Files and tries to recreate it causing a long time, especially if you have too many files.


I fixed this by right clicking on All My Files in Finder, adding a new search criteria for "created within last 7 days" and saving it as "All My New Files". I use this instead in mail.

Selecting attachments from "all my files" causes beach ball

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