3 Replies Latest reply: Nov 15, 2012 12:15 PM by iPhone_Warrior
VirgoRunner Level 1 Level 1

HI

just wondering if Apple will repair an iPhone 3G, the on/off/lock button and the home button are both not working.

How much would it cost and how long would it take?

 

Thanks very much!


iPhone 3G, iOS 4.2
Reply by roaminggnome on Nov 15, 2012 11:14 AM Helpful

They do not repair them at all.

 

They replace them for the Out of warranty price:

 

"

Out-of-Warranty Service

If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

iPhone modelOut-of-Warranty Service
iPhone 5$229
iPhone 4S$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

All replies

  • roaminggnome Level 10 Level 10

    They do not repair them at all.

     

    They replace them for the Out of warranty price:

     

    "

    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

    iPhone modelOut-of-Warranty Service
    iPhone 5$229
    iPhone 4S$199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
  • VirgoRunner Level 1 Level 1

    hi,

    thanks for the reply. 

     

    So they just replace it with another phone?  Do I go to an Apple store to do this?  Can I get a different version for the replacement?  Like get an iPhone 4, instead of the 3G that needs repaired?

     

    thanks

  • iPhone_Warrior Level 3 Level 3

    Yes you can go to any Apple store for the replacement.

    No they will not offer you a different version. You will pay the 149 fee and you will get the same model, color, and storage.

    You might be better off upgrading if your plan allows it.