Can't access ARD client across internet
I have just bought ARD 3.6.1 and installed in on my MBP running ML. I am a first time user. My brother lives in another city and has a brand new Mac mini also running ML, and I want to help him learn to use his Mac. I am unable to connect with his Mac over the internet using ARD (I can connect using Messages, but I want to use the more powerful ARD. ARD Scanner can't locate his machine over the internet. Here is the setup:
- I have used ARD to create a 3.6.1 RemoteDesktopClient.pkg and installed it on my brother's Mac.
- We both use AT&T with UVerse routers. Mine is 2Wire 3801RGV and his is Motorla NVG510.
- router user manuals are at http://www.ron-berman.com/wp-content/uploads/2011/11/nvg510manual.pdf and
http://hackingbtbusinesshub.files.wordpress.com/2011/11/3801hgv_user_guide_rev-1 -0.pdf
- His machine has Remote Management enabled in Sharing settings, with me as admin user
- both of us have Back to My Mac enabled in iCloud settings
- his router has VNC enabled in Firewall / NAT & Gaming
- my router has ports 5354 (TCP), 5353 (UDP) and 4500 (UDP) enabled
What am I doing wrong??? Thanks in advance for helping me configure and connect!
MacBook Pro (17-inch Mid 2010), iOS 5.0.1