How do we stop payment for apps downloaded by a child visitor?

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Level 1

0 points

We babysat a kid and after he left he had downloaded mutiple apps and overdrew our bank account. How do we correct this?

iPad 2

Posted on Nov 15, 2012 6:08 PM

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Answer 1

Level 9

57,562 points

You can try and get a refund...

Contact the Mac App Store Customer Service:

Contact iTunes Store Customer Service:

But it is stated that all Sales are Final...

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Answer 2

Level 5

5,804 points

For responsible parenting (umm baby sitting), please check out the following:

iTunes Store: About In-App Purchases

http://support.apple.com/kb/HT4009

iOS: Understanding Restrictions

http://support.apple.com/kb/HT4213

Resetting iTunes Store warnings

http://support.apple.com/kb/HT1734

iTunes: Using Parental Controls

http://support.apple.com/kb/ht1904

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