Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: viccov
viccov Author
User level: Level 1
10 points

I am having trouble with safari v5.17 on a Mac with OS X v10.6.8. It opens with only the top heading (Safari, file, edit, view, history, bookmarks, window, help) showing. Everything below that is missing. If I try to open a new window nothing appears.

No windows pages are displayed when I try to open a website or simply a new tab on my IMac although if I right click on the Safari icon in the dock it indicates that the pages I tried to open are listed as opened. I rebuilt the directory on my MacHD with Disk Warrior but that didn't help. I used my MacBrook Pro to do a little sleuthing and it seems possible that I need to do a reload of Snow Leopard 10.6.8 or can I get away with reloading Safari 5.1.7? Any suggestions as to what I should do will be muchly appreciated (including any that would be different than what I mentioned above).

Thanks,

Vic Covaleski


Also, If I reload Safari 5.1.7 from the Apple site, I assume I should uninstall the Safari that isnt working before i do the new install?

iMac, Mac OS X (10.6.8)

Posted on Nov 15, 2012 8:59 PM

Reply
Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
140,964 points

Posted on Nov 15, 2012 9:13 PM

I'm having difficulty visualizing what is wrong but try some basic steps first:


  • Launch Safari while holding a Shift key - this will start Safari with just your Home page
  • If you can see Reset Safari from the Safari menu, try that.
  • In addition to downloading and installing Safari again, try reapplying just the Snow Leopard Combo Update: http://support.apple.com/kb/DL1399

    There is no need to uninstall Safari first.

  • Lastly try deleting Safari's Preferences file: ~/Library/Preferences/com.apple.Safari.plist
View in context
2 replies
Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
140,964 points

Nov 15, 2012 9:13 PM in response to viccov

I'm having difficulty visualizing what is wrong but try some basic steps first:


  • Launch Safari while holding a Shift key - this will start Safari with just your Home page
  • If you can see Reset Safari from the Safari menu, try that.
  • In addition to downloading and installing Safari again, try reapplying just the Snow Leopard Combo Update: http://support.apple.com/kb/DL1399

    There is no need to uninstall Safari first.

  • Lastly try deleting Safari's Preferences file: ~/Library/Preferences/com.apple.Safari.plist
Reply

I am having trouble with safari v5.17 on a Mac with OS X v10.6.8. It opens with only the top heading (Safari, file, edit, view, history, bookmarks, window, help) showing. Everything below that is missing. If I try to open a new window nothing appears.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up