2 Replies Latest reply: Oct 16, 2014 6:28 AM by 12Suzy
Jean-Guy Level 1 Level 1 (0 points)

the preferences menu in face time is dimmed.  How can I access to the menu ?

  • wuzradioman Level 4 Level 4 (2,125 points)

    You didn't mention what device or operating systen you're using.

    Here, I'm using 10.6.8 on an iMac, and the preferences for Facetime is grayed out when Facetime is "off."

    When Facetime is turned to "on" access to the preferences function is enabled.

     

    Wuz

  • 12Suzy Level 1 Level 1 (0 points)

    Hi Wuz

    I've got a similar prob - am on a Mac Book Air, OSX 10.9.5

    Face Time suddenly went weird.  Lost a call, when brother called back I couldn't find the window to accept the call, and when I went into Preferences it's grey. 

    Face Time is on.

    I quit, went back in, then it's black, but when i click on it it becomes grey again.

    Weird.

    Thanks - Suzy