billed my credit card and I did not receive product

Why did my itunes not use my itunes credit to pay for an item I purchased after saying itunes is not available right now contact the itunes store. Then it billed my credit card and did not give me my purchased items?

iPad (3rd gen) Wi-Fi, iOS 6.0.1

Posted on Nov 16, 2012 7:05 AM

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billed my credit card and I did not receive product

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