3 Replies Latest reply: Nov 20, 2012 5:29 AM by Michael Allbritton
j.martinez889 Level 1 Level 1 (0 points)

Hi, folks. I have an iPhone 4S running iOS 6.0.1. I've got iTunes Match set up with about 500 songs downloaded onto my phone.


I want to get all that music off my phone, so I've been trying to turn off iTunes Match on my phone, then turning it on again so it replaces all the current music on my phone. Only thing is, every time I try to let iTunes Match do its thing, my iTunes window gets stuck on this screen:




Everything else is responsive. I've tried turning off iTunes Match on my MacBook then resetting it; I've tried signing out of my Apple account on both my phone and laptop – no dice. Any thoughts on how to fix this?


Many thanks.

iPhone 4S, iOS 6.0.1, iTunes version 10.7