5 Replies Latest reply: Feb 28, 2014 1:17 PM by JSRQ2
alhaji usman Level 1 (0 points)

no sound

Mac Pro, Mac OS X (10.7.2)
  • OSXAppleMan Level 1 (0 points)

    Screen Shot 2013-03-20 at 18.47.57.pngIs the problem like this? If so restart your computer or if that doesn't work, contact a local Apple dealer.

  • TheOrange Level 1 (0 points)

    Try restarting it like AppleMan said, and if that doesn't work, take a pair of headphones and plug it into your 3.5mm jack, then unplug it again.

  • dominic23 Level 8 (36,385 points)

    Hopefully one of these steps should solve the problem.

    1. System Preference > Sound > Output > Internal Speakers

        Make sure Mute is not enabled.


    2. Remove the headphone.


        If you see red light in the headphone port, plug the headphone

        in and out of the port 5 or 6 times to flip the microswitch inside.

        Sound output may be stuck in the digital mode.




    3. Reset PRAM.  http://support.apple.com/kb/PH4405


    4. Reset SMC.     http://support.apple.com/kb/HT3964


        Choose the method for:

        "Resetting SMC on portables with a battery you should not remove on your own".


    5. Applications > Utilities > Audio MIDI Setup


        Audio Devices window

        Side Bar

        Click the Built-in Output.


        Under Mute any of the boxes checked? If so uncheck it.


        Option click the speaker icon, if present and select Internal Speakers.





  • paulwallah Level 1 (0 points)

    I tried all those things to no avail. But I did find a solution. I plugged in a 1/8" jack into the headphone port, then I went to System Preferences > Sound. There, under Output, I selected "Internal Speakers" and changed "Use audio port for" to Sound Input (not Output). Now I can hear my laptop speakers. If I remove the 1/8" jack (or headphones), the sound disappears from my laptop speakers. But at least I can hear the sound now from the macbook pro internal speakers.

  • JSRQ2 Level 1 (0 points)

    My solution was that I had left my "SYSTEM PREFERENCES" - "SOUND" set to Apple Tv.


    Suggestion to Apple management.

    When the Mac is displaying a screen that has sound, ask if sound should be turned on if it is not.

    When the Mac is displaying on the Apple Tv a screen that has sound, ask if sound should be turned on if it is not.

    When the Mac is sending sound through AirPlay, ask if sound should be turned on if it is not.



    If the Mac is doing somthing with sound. Enable both the original and the internal speakers when the speaker icon or keys are adjusted.