Previous 1 2 Next 21 Replies Latest reply: Aug 8, 2015 2:59 PM by john.koshy Go to original post
  • ChrisJ4203 Level 8 (47,859 points)

    Try a refresh, it is showing up for me. It isn't a link, it is inserted as Apple recommends.

  • razmee209 Level 7 (30,346 points)

    majority of my ringtones are created via iTunes


    I just use the app, when itunes is unavailable to use.

  • Jluvs2dive Level 1 (0 points)

    Thanks Chris, I had already refreshed and also checked it in Firefox, doesn't show there either.  I suspect it might be the + in the file name causing the issue but not sure.


    raszmee209, thanks again too.  I think I'm going to try the app you use and I'll try the iTunes instructions you provided as well. 



  • razmee209 Level 7 (30,346 points)

    No problem.  Good luck.

  • Jluvs2dive Level 1 (0 points)

    Ringtone Designer works perfectly, so the problem was definitely with the App and the way it created the files.    Thanks again for the help gents!

  • Worvollacha Level 1 (0 points)

    I know it's been sometime since the post. But I have recently just found the same problem, and googled to find out a remedy and came across your post. If it is the same for others, what I have discovered is, If its a song from one of my own CD's it changes to a tone/text message fine. But if it's a purchased song from iTunes, it will not convert and just keeps going straight back into my music section of the iPhone.

  • john.koshy Level 1 (0 points)

    i have the same issue but i find the solution.


    1. first you add the m4a file to your itunes music by pressing Alt + F button and choose "Add File To Library".

    2. now right click on the m4a file in itunes music section and choose "Get Info" and go to options and select start and stop of your ringtone. Dont forget to click the check boxes of start and stop and click ok. Now right click and choose "Create AAC version" on the m4a file and now you can see a duplicate file is created with the same file name but with the new mentioned ringtone time.

    3. Now right click the newly created file and choose "Show in Windows Explorer".

    4. Now right click on the selected file and rename to m4r from m4a. Open the m4r file using itunes. Now you will see your new ringtone file in your itunes "tones" section.

    5. Lastly go to your music section and delete the duplicate AAC file. One more thing dont forget to remove the check marks made on the start and stop of your original m4a file. Click ok.

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