Skip navigation


86 Views 1 Reply Latest reply: Nov 16, 2012 2:24 PM by Old Toad RSS
Ben Mumford Calculating status...
Currently Being Moderated
Nov 16, 2012 2:04 PM

So, I need to transfer all my photos onto my Mac through iPhoto because I am upgrading to an iPhone 5. Problem is, I am unable to do so because when I try to open iPhoto, I get an error saying that it is "either damaged or incomplete." Then I try and re-install it by downloading the latest version off of the Apple Services here online, and it still won't open. What do I do???



iPhone 4, iOS 6.0.1
  • Old Toad Level 10 Level 10 (113,195 points)
    Currently Being Moderated
    Nov 16, 2012 2:24 PM (in response to Ben Mumford)

    Try this:  launch iPhoto with the Option key held down and try to create a new, test library.  Import some photos and check to see if the same problem persists. If it doesn't than the problem lies with your current library. 


    If that's the case make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and  apply the two fixes below in order as needed:


    Fix #1


    Launch iPhoto with the Command+Option keys held down and rebuild the library.




    Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.


    Fix #2


    Using iPhoto Library Manager  to Rebuild Your iPhoto Library


    1 - download iPhoto Library Manager and launch.


    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.


    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.


    4 - In the next  window name the new library and select the location you want it to be placed.


    5 - Click on the Create button.


    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.





More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.