Port 993 error message, now can't set up MacMail for GMail account.

Question

Port 993 error message, now can't set up MacMail for GMail account.

I've been using MacMail for years without a problem. Recently a little exclamation point came up with an error message indicating that the server couldn't connect with the 993 port for my Gmail account. After trying to update my software, restart the program, etc etc I deleted the account, thinking I'd just recreate a MacMail connection to my Gmail account. Not I'm receiving an error message that the server imap.gmail.com is not responding, and I can not set up a MacMail account linked to my Gmail.

I've seen lots of people with this problem, but no sufficient answers to correct it. I am not using a portable device, I am using my iMac to try to make this happen.

Please help! Any incite is much appreciated.

Thank you.

Emily

MacMail-OTHER, Mac OS X (10.7.5)

Posted on Nov 17, 2012 6:23 AM

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Answer 1

BDAqua

Level 10

238,997 points

Nov 17, 2012 10:25 AM in response to happilyevolvingsoul

Hi Emily,

For port 993, is SSL checked & authentication = Password?

Could this be it?

Gmail send but not receive...

Here are two steps that have come in handy in related situations

1) login to gmail on your computer or device via a web browser

2) once logged in successfully, go to this URL to unlock:

https://www.google.com/accounts/DisplayUnlockCaptch

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Answer 2

Nov 18, 2012 7:37 AM in response to BDAqua

No such luck, with the link, BD. It directs me to an inactive google page.
I beleive that the SSL is check and authentication = Password... could you help me out to verify that? Is this done from my Gmail settings page?

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