My airport extreme 802.11n doesnt respond to pushing reset buttion? I have tried the sequence for soft and hard, just seems my reset button doesn't work?
Any suggestions?
AirPort Extreme 802.11n-OTHER, Windows 7
We rarely hear about a "broken" reset button, but that is a possibility.
Make sure that the AirPort Extreme is powered up
Hold in the reset button for 9-10 seconds, then release and let the AirPort restart
After a few seconds, you should see the amber light begin to blink quickly. Keep holding the reset button for the full 9-10 seconds
If the amber light does not blink quickly, unfortunately you do have a broken reset button.
If that is the case, it still might be possible to reset the AirPort Extreme back to factory default settings by using the AirPort Utility application. Post back if you need more details about this.
Ok, so I tried holding in the reset button for 9-10 seconds, no change, the light just stays solid green. The procedure to reset back to factory default via the Utility w/o my admin password would be greatly apprciated!
Thanks!
I am having the same issue - the amber light blinks then goes solid for 5-10 seconds and then goes out.
Not the same issue, my light never changes from solid green regardless of how long I push the reset button.
The procedure to reset back to factory default via the Utility w/o my admin password would be greatly apprciated!
You will likely need the Base Station or "device" password to be able to access the settings in AirPort Utility.
Open AirPort Utility, click on the AirPort Extreme and click Manual Setup
Click the Base Station menu item at the very top of the screen and then click Restore Default Settings
I do not know if ths will work or not since I do not have an AirPort Extreme with a broken reset button to test.
I am having the same issue - the amber light blinks then goes solid for 5-10 seconds and then goes out.
Unfortunately, this is almost always a symptom of an internal power supply failure on the AirPort Extreme, and it will need to be replaced.
Thanks Bob - would I replace the power supply or the whole Time capsule?
Well there is the problem, my admin password quit working, thats why I am in this mess.
would I replace the power supply or the whole Time capsule?
Unfortunatey, Apple does not offer repairs. If the Time Capsule is in warranty, or you have a Mac covered by AppleCare, Apple may replace the Time Capsule for you....but not the data on your old Time Capsule hard drive.
Repairs are possible through some independent specialists. See this link for more info on that:
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s
Well there is the problem, my admin password quit working....
If you used a Mac to set up the AirPort originally, it might be possible to retrieve that Base Station or device password from KeyChain Access.
If you used a PC to setup the AirPort, I do not know if Windows keeps a files of stored passwords for retrieval.
Turns out that my case is what is causing the reset button to "stick". I decided I was going to open her up and thats when I heard the button click....so although the issue isn't resolved, there is an acceptable work around. I just have to pull the case out before and after I initiate a reset.
Thanks Bob for all the ideas and input.
Mike
Thanks for this tip. I had the exact same problem and it was driving me crazy. I believe the button gets pushed out of the way when a hole has been punched through the reset "dimple" target from being used so much. Subsequently, any attempts to reset misses the button completely. A gentle pull on the casing lip just below the dimple target produces a very audible click that means the reset button is again ready for business.
Pulling on the lip around the bottom of the case worked like a charm for my stuck reset button too. Thanks for the advice!
Amazing! The gentle pull worked perfectly. Thank you so much. The click was loud just like you said.
This thread is quite old, but as google still links to it, I'd like to give an option that helped me fixing it:
I had the problem of not getting into the configuration via AirPort Utility. I tried everything several times, soft and hard reset wouldn't start, even though I tried pressing the reset button. I even heard a click. I read that if the AirPort Extreme is frozen, a hard reset will do it. Because of the hard reset not happening, I assumed it was the button!
But it was actually a broken hard drive I connected (seems like I plugged it off too early last time)! I wanted to use it as a time capsule and formatted it on the Mac, plugged it in and networking still worked. But accessing the admin menu seemed impossible. Unplugging the hard drive worked, but it looks like it's dead now 😟
TL;DR:
Broken harddrive caused an internal error so accessing admins menu nor resetting didn't work!
My airport extreme 802.11n doesnt respond to pushing reset buttion?
